Mary Kay D.
Jazmin is a great help
Jazmin is a great help She is friendly and knowledgeable and great to work with.

Excellent
Based on 547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
Mary Kay D.
Jazmin is a great help She is friendly and knowledgeable and great to work with.
Vargas D.
Heidi listened and then helped me get it done.
Licia L.
Cassandra has been a great help I would definitely recommend her
Norma M.
I am so glad Tasha is in my life. She has gotten me so much that I could never figure out how to do all my own.
Joe H.
Crystal is very kind! She has a down-home type of personality, and is very organized and thorough! I am quite pleased with her thus far! (The date of review is simply today's date, but I've talked to her several times).
Jacob C.
I got paired paired with Jasmine she is amazing and very insightful. She is very kind and listens very well.
Bernadette P.
I love the idea I can call my care worker if needed she is very flexible and zi feel comfortable talking with her.
Debbie C.
Nobody has done anything yet for me I was asking for help and getting a place and nobody's done anything
Reply from Understood CareJul 14, 2026
Hello, Debbie. Thank you for contacting us. I’m very sorry that you reached out for help and still feel that nothing has been done. I am escalating your concerns to the appropriate team immediately and requesting that someone contact you promptly to provide an update and help move this forward without further delay.