Average
Based on 435 reviews
Uniform Advantage3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Uniform Advantage (uniformadvantage.com) has 435 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
435 approved reviews, newest moderated first
Tiffany
Great customer service. Items arrive quickly.
Reply from Uniform AdvantageMar 5, 2026
Dear Tifanny, Thank you for your kind review! We’re glad you enjoyed our customer service and fast delivery. We appreciate your support.
Amy
We received a jacket with a faulty zipper. After contacting UA, they sent a new one out free of charge. That is great customer service! Thank you UA!
Reply from Uniform AdvantageMar 4, 2026
Thank you so much for taking the time to share your experience! We’re glad we could quickly get a new jacket out to you and resolve the issue free of charge. Standing behind our products and making things right is always our priority. Your kind words truly mean a lot to our team. Thank you for choosing UA — we appreciate your support and look forward to serving you again!
Cassidy M.
This was my first time purchasing through UA and I’m so happy I decided to go with them. I received updates on my order regularly and my items arrived within an appropriate timeframe. There’s so many options to choose from as well so I plan on ordering again.
Reply from Uniform AdvantageMar 3, 2026
Dear Cassidy Morgan, Thank you so much for your kind words! We’re thrilled your first experience with UA was a great one and that you felt well-informed throughout the process. We truly appreciate your support and can’t wait to serve you again soon!
ria
Easy return
Reply from Uniform AdvantageMar 2, 2026
Dear Ria, Thanks so much for your review! We're happy to hear your return was easy and smooth. We appreciate your support!
MD
Zero stars. I placed an order in December 2025. I was informed at the end of the day on a Friday in late February 2026 that my items were on backorder. I was given 48 hours to respond with a replacement. I responded Monday morning (next business day) with an alternative option. Then I was told my order shipped out anyway. I asked what was shipped and was told one jacket out of seven. I was charged for the entire order - over $400. I reached out to request a refund for the jackets not shipped. I was told no refund and that most of my order shipped. I am left with more questions than answers. The customer service is horrendous. I have no idea what I paid for or will receive. I will not be using Uniform Advantage ever again. What an awful experience.
Reply from Uniform AdvantageMar 2, 2026
We’re truly sorry to hear about your experience and understand how frustrating and confusing this must have been. This is not the level of service we want any customer to receive, and we appreciate you bringing it to our attention. We would like to review your order details and work toward a resolution as quickly as possible. Please contact the Uniform Advantage Customer Care team with the following information so we can investigate: • Your order number • The email address used to place the order • The phone number associated with the order Once we receive this information, we will review what occurred and follow up with you directly to help resolve the issue. Thank you for giving us the opportunity to make this right.
Maia
I asked for an exchange and I never received it and I got a refund 10 days after you guys received my order. Don’t say you do exchanges if you don’t actually do exchanges
Reply from Uniform AdvantageMar 2, 2026
We’re very sorry for the trouble you experienced and for the frustration this caused. That’s not the experience we want for our customers, and we truly appreciate you bringing it to our attention. If your original order was impacted, we invite you to place a new order using the link below — it includes free shipping for your purchase: https://www.uniformadvantage.com/?REFCODE=UAEXVVVTUS6 If you would prefer assistance placing the order or would like us to review your situation further, please contact the Uniform Advantage Customer Care team. We’re here to help: • Customer Care: 1-800-283-8708 • Contact form: https://www.uniformadvantage.com/contact-us • Live chat available on our website We’d welcome the opportunity to assist you directly and help make this right.
Myshop P.
Worst and cheap products you could ever find their customer service is awful also. A bunch of liars dont meet deadlines made me wait almost 2 months for my order just to mess up the logo and everything. The fabric and everything was cheap. AVOID!!!
Reply from Uniform AdvantageMar 2, 2026
We’re truly sorry to hear about your experience and understand how disappointing this must have been — especially after such a long wait. This is not the level of quality or service we strive to provide, and we appreciate you bringing these concerns to our attention. We would like to review what happened and work toward a resolution. Please contact the Uniform Advantage Customer Care team and provide: • Your order number • The email address used to place the order • The phone number associated with the order You may reach us here: • Customer Care: 1-800-283-8708 • Contact form: https://www.uniformadvantage.com/contact-us • Live chat available on our website Once we receive your details, we’ll investigate and follow up to assist you further. Thank you for giving us the opportunity to make this right.
Leidys C.
Excellent customer service Thank you!!!
Reply from Uniform AdvantageMar 2, 2026
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our team — feedback like this truly means a lot to us. We appreciate you choosing Uniform Advantage and look forward to serving you again in the future. If you ever need anything, we’re always here to help!
