Reply from Uniform AdvantageJan 11, 2026
Dear Daniela Whyte,
We completely understand how concerning those messages must have felt, and we appreciate your patience. To clarify, when an order is placed, we run a preauthorization to verify the payment method, and the final charge is only completed once the order physically ships. Unfortunately, the initial payment was not authorizing properly, which caused the repeated notifications and delay. Any initial authorizations were voided, and depending on your bank, it can take 7–10 business days for those funds to return to your account.
We’re happy to confirm that the payment successfully went through today, January 11th, and your order has shipped via USPS. Your tracking number is 9234690287983691960816, please allow up to 24 hours for the tracking information to update. We sincerely apologize for how this process felt and for the inconvenience caused. If you need any further assistance, our team is always here to help and ensure everything moving forward is smooth and transparent.
Best regards,