Average
Based on 170 reviews
United Car Care3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security.United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.
United Car Care (unitedcarcare.com) has 170 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
170 approved reviews, newest moderated first
Janet N.
I paid for a 96 month warranty on a used car from VW. When in fact it was for48 months! Total ripoff liars. The car was 4 years old when I got it and paid thousands to have a eight year warranty from the time I purchased it. The claim department told me it was from the date that the car was new. WHY would I pay for fours years on a car I did not even own. This company is a scam. Beware!!!!!
Claire T.
I got a used car for my son and they mentioned United car care as an extended warranty. Even though I was hesitant at first, I was glad I bought it because the engine in the car died after just a few months! I called united car care and they were honest about everything and helpful throughout the process.
Adina B.
United Car Care has been amazing all around and has saved us so much time and money. I would definitely recommend this company to anyone.
Consumer
Consumer BEWARE! United Car Care is a contract administrator for Car Shield vehilcle warranties. Two claims denied. No process to appeal, review or mediate resolution. Don't purchase Car Shield or any insurance which used United Car Care. No coverage for what we paid for. These two companies do not deserve a one star.
Amber L.
My experience with United Car care has been positive. I purchased an extended warranty from them and when my car needed an emergency repair, they quickly helped me file a claim and get the mechanical issue fixed. I highly recommend!
Brittany N.
I am so happy I got my extended warranty from United Car Care. It really saved me so much money. I don't know what I would have done if I didn't get it. I am so pleased with my experience so far. I have had a couple repairs that would have broke me if I didn't have this extended warranty. I have saved a few thousand dollars so far and it means so much, especially right now around christmas because I can really give what I want to my loved ones. Thanks so much, UCC!
Nick R.
Complete scam - my engine blew at only 34,000 miles and they denied the claim. They couldn't find a legitimate reason to deny the claim, so they went digging through my social media profile to try to find pictures of me "racing" (which I wasn't) and find unrelated excuses like upgraded my tires from the OEM Continental tires to nicer Michelin Pilot Sport (an OEM quality tire) in the same exact size. Total con artists, this warranty isn't worth the paper it's written on. I had the Gold contract for what it's worth. Don't count on them honoring the warranty if the repair is expensive, they have a team trained to find technicalities to get out of their responsibility.
Justin G.
The coverages sold to me over the phone are not the same as the contact they listed milage wrong in the contract and denied a claim for a part that in the phone conversation said would be a covered part. The adjuster trying to claim pre existing when it is not they take 3600.00 for a warranty and easily will say this just to not pay the claim They are after your money and don't pay claims
