Great
Based on 334 reviews
UniWigs4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
UniWigs (uniwigs.com) has 334 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
334 approved reviews, newest moderated first
Jayce
The topper is perfect color milk chocolate . I wear it daily Quality is great looks and feels like my hair when I was young. I love the style, it's so comfortable and I live in Florida . I am able to pull my hair from the front to blend in nicely. Great product it gave me my confidence back. I think it's TOP something sorry forgot name
Laura O.
I just received my first topper, upgrade courtney in dark caramel. I absolutely love the beautiful highlights. It is a lot of hair, so I thinned it out and it's perfect. I'm placing my order for an aura topper today in natural black and can't wait to get it! The topper I purchased dries with a beautiful wave that matches my natural wave! Thank you uniwigs, wish I had found you a year ago!
annie de S.
Ik heb 4 toppers van UniWigs, 2 ervan draag ik afwisselend elke dag, de andere 2 laat ik voorlopig nog in de box. De toppers zijn gemaakt van Birmaans mensenhaar en zijn daarom goedkoper dan de toppers in Europees mensenhaar. Het is normaal dat na vele maanden dragen er wat slijtage te zien is zoals kleurvervaging, afgebroken haartjes, droogte, enz. Maar dat kan allemaal verholpen worden. De dure toppers gaan normaal 2 tot 2,5 jaar mee, mits een goede verzorging. Ik draag de UniWigs topper nu 6 maanden en ik ben nog steeds tevreden, ik heb gekozen voor een zijden Amber Topper met pony. De kleur is wat verbleekt door de zon en hier en daar wat afgebroken haartjes door het borstelen, alhoewel ik zeer voorzichtig ben, maar dat gebeurt met uw eigen haar ook, en als mijn topper echt versleten is koop ik toch gewoon een nieuwe voor die prijs. UniWigs is een eerlijke online-shop en ik ben tevreden over de service die ze bieden, ik kan ze ten zeerste aanbevelen, ze sturen exact op wat je vraagt en je pakje is verzekerd. Mijn toppers komen rechtstreeks van Qingdao waar de fabriek is van UniWigs, FedEx staat in voor transport, ik hou van die Birmaanse haartoppers 😍
Ali B.
Uniwigs offers good quality affordable toppers. Their customer service is awesome.
Samantha W.
I have naturally brown hair, but I absolutely love being blonde! Maybe because I bleach my hair so often, my own hair has become fragile, dry, and very thin. I saw UniWigs' videos on Instagram and decided to give them a try. Their customer service recommended a color that perfectly matches my dyed blonde hair! The topper feels comfortable and natural, and I wear it every day at work. Now I have three UniWigs hair toppers and will definitely keep buying more! This is a fantastic company!
VC
Absolutely love my new upgraded aura topper! It very closely matches my bio hair and blends well in the front. It feels very lightweight and the hair quality is great.
Emma V.
I wish I’d bought a topper years ago. It has transformed my confidence! I purchased the 7" x 8" Upgrade Courtney Mono Top Human Hair Topper | With Pre-cut Layers - Color : 223R Mousse Brown , Length : 12", Density : 130% and I’m over the moon with it. Customer service has been brilliant. It’s excellent value for money and I feel a million dollars!
customer
Their phones do not work you have to text only and email? I tried calling several times to purchase a topper and I would get a recording that they are working on their phone lines for a few weeks?? I texted to see if someone could call me. I got a response the next day by text saying they would try and call me? Never happened then another day passed after I sent another text complaining no one called. I bought a topper years ago and liked it and was able to talk to Someone a d wad satisfied with the purchase. I believe they are no longer in California and now out of China. Went with another competitor until they can get their act together I don’t trust them at this point.
Reply from UniWigsMay 21, 2024
Dear customer, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced while trying to reach us. We understand how frustrating it must have been to not be able to speak directly with someone regarding your purchase. We are currently upgrading our phone system to better serve our customers, which has unfortunately caused some disruptions. We truly regret any frustration this may have caused and appreciate your patience during this time. We intend to enhance our communication channels, and we assure you that these upgrades are aimed at providing a better customer experience in the future. Regarding your concerns about our location, we want to clarify that while we do have global operations, our commitment to quality and customer service remains the same, regardless of where we are based. We value your past business and are genuinely sorry that we did not meet your expectations this time. If you are still interested, we would be happy to assist you with your purchase and ensure you receive the same level of satisfaction as before. Please reach out to us directly at [email protected]. We are more than happy to offer a phone call consultation with you and we will prioritize your request. Thank you for your understanding and for giving us another opportunity to serve you better. Sincerely, UniWigs Support
