UniWigsReviews of uniwigs.com

I emailed them for an exchange before my order was shipped out. Emails were sent out several times along with phone calls with no reply. They only replied when i sent in a dispute with my credit card company. I wanted to exchange for a more expensive item, and i was willing to pay. After the lack of reply, they've just lost a customer. Im buying my wig somewhere else.

Very nice hair wig it looks great on my head, may be I should buy another one here

Not sure why the reviews are so negative here for Uniwigs. As far as my experiences go, this company is like the best wig company out there you can find. If you know a tiny bit of the wig industry, 99% of the wigs are from China, no exceptions. I purchased a 6’’/6’’ Claire topper from them in color Natural black two months ago. The hair is very nice, you can feel that it is definitely human hair. The customer service was really nice helping me pick out the product and the color. At least you get to talk to a human being on the phone if you need to. BTY, that is not something common for an E-commerce company to have. When I opened the box, there is also a color sample of G2 dark brown just in case the color doesn’t match my hair. I mean as far as my experience so far, it is hands down the best wig company you can find online these days. I’m considering to place another silk topper soon with them. So yea, I definitely recommend the company if you suffer from hair loss as I do.

Today I received the 100% human hair Claire Topper in Frosted Ice rooted @20" length from Uniwigs. The color "matches" pretty close. It is AWFUL!!! It's like long shiny waxy fake cheap doll hair for a costume, a horrible costume! I am SO disappointed that I fell for buying this piece of crap from CHINA. $366 USD with a coupon just flushed down my toilet. I watched videos & did research on this product for 3 months!! UGH!! If I position it to be flush with my forehead (silk front) the back of my head sticks out (zero coverage). If I place it back around 3-4 inches it covers everything, but I have 2 do LOTS of prepping my bio hair 2 try & make it "blend". There's no blending anything with cheap waxy shiny fake doll hair. It looks like I'm wearing a dead animal on my head. It's hard to keep from crying thinking about anything involving this piece of CRAP. PLEASE PLEASE PLEASE don't get dooped like me & waste your hard earned money! :( UPDATE: I now own 12 human hair toppers from Uniwigs. They have gorgeous quality, reasonably priced (130% volume) toppers. They have improved a 1000%. Deeper/multi-tonal blonde shades with light rooting are the key changes. The quality of the hair is luscious, silky smooth and they lay (adapt) beautifully to my scalp. They provide beautiful full coverage. My hair has recovered and grown back. I still enjoy wearing them as I now have FIVE MINUTE hair (root touch-ups/highlights/crazy expensive salon visits/prices are no more as the cost of an exquisite topper is equal to ONE salon visit! Lastly, they provide excellent online (email) customer service support. I feel confident, they are a reliable source to purchase from and have sales often that help defer costs. I DID NOT receive any free services, products or discounts for this updated review and spent my own money making my purchases.

Today with Uniwigs has not been great. I have been studying their wigs and toppers for over a month. I have lots of hair loss from an autoimmune disease. I finally decided to order something but the price was $10 higher once I put it in the shopping cart. So I placed a call. I was asked to send a screenshot of the price in my cart. So I had to prove to them what I was seeing. Which I did. She said "Sorry,vthsts the wrong price. That sale is over'. And I said that's what it was advertised as. She then told me to send an email to her supervisor. So far I have heard nothing regarding this discrepancy. Tonight I'm looking and see something I wantvat an even better price. The lady earlier had given me a code so I tried it. Didn't work. I started a support chat. A very long chat with lots of gaps on Rylies side as I waited. 30 minutes later, after I also had to send her a screenshot for proof, she says it's because it's on clearance. So very frustrating. I do hope the product is worth it. I like the videos I've seen and was very disappointed with the customer service I experienced today.

Don’t waste your time and money. Cheap and horrible customer service.

I bought the Chloe wig "full lace" (no lace in the back so forget about updos) in 24in with a silk top. It was nice and silky out of the box but after I took it to get toned silver at my salon it is DRY, TANGLY, AND MATS. They told me I can send it back for repair which costs up to 200 dollars. Which there is no way to fix bad human hair once its damaged. I dont know what they put on the hair prior to shipping but it will not last. I wasted nearly 400 dollars on this wig and I am in tears because I'm stuck with it because I'm bald due to health reasons.

My very first attempted purchase with Uniwigs went a little haywire, as there was a problem with my address & express shipping. HOWEVER...Lily from Uniwigs & her customer service brought me back to give them another chance & then another!!! I now have 2 Melanie, full coverage, human hair toppers-one in almond frost & the other I just received in the wooden blonde color. I couldn’t be any happier. I am so glad I gave them another chance. You cannot beat the price for human hair. The quality is amazing, the coverage is perfect, the toppers look so natural omg❤️. Please do give Uniwigs a try, ladies (& gents). My hereditary hair loss (I’m 46) is to the point I can’t make a full bang at all-very sparse on top etc. These hair toppers will do amazing things for your confidence & I’m just so glad I gave Uniwigs another go. Don’t miss out on having their hair because of some of the other bad reviews. My first one was bad too...but mistakes happen. This is a GREAT company.