UnplexReviews of unplex.app

Reply from UnplexOct 1, 2026

Hi, thanks for raising this. You're right that many recipients in India don't use smartphones, and we don't want that to stop anyone from receiving money. We ask for receiver verification because it helps us confirm the money reaches the right person and protects both sender and receiver from fraud and misdirected transfers. A bank account number alone doesn't confirm who is receiving the funds. If your recipient can't complete verification on a smartphone, our team can help over a call. Please email [email protected], and we'll walk you through it. We've noted your feedback and are working to make this process simpler.

Reply from UnplexOct 1, 2026

Hi, thanks for raising this. We appreciate your concern. We ask for receiver verification because it helps us confirm the money reaches the right person and protects both sender and receiver from fraud and misdirected transfers. A bank account number alone doesn't confirm who is receiving the funds. If your recipient can't complete verification on a smartphone, our team can help over a call. Please email [email protected], and we'll walk you through it. We've noted your feedback and are working to make this process simpler.