Average
Based on 19 reviews
Unraid3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unraid is the operating system for people who'd rather own their setup than rent it. Built by Lime Technology since 2005, Unraid turns your own hardware into a powerful, flexible server for storage, media, apps, and virtual machines — mixing drives of any size, protecting your data with parity, and running Docker containers and VMs side by side. It's trusted by hundreds of thousands of self-hosters, from first-time NAS builders to seasoned homelabbers, and backed by one of the most active communities in the space. Your data, your hardware, your rules.
Unraid (unraid.net) has 19 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
19 approved reviews, newest moderated first
Mark Buckman SmartLot T.
What am I paying for? This software is useless and their support even worse. They keep erasing my tickets and acting like they have no idea whats going on. I'm trying to get work done, but I can't as my data now lives in a server that I can't access over the network, what's the point?!?!
Richard
Limetech make the Unraid file server operating system which is a good product. I costs real money to get it and you'd expect decent support but not so. They admit to relying on users to debug their new software and won't recommend tried and tested builds of hardware and software. Upgrading is a lottery. You aren't warned about possible bugs and the forum isn't very forgiving having come through a long development period. What I mean is you need to provide debug logs etc. Not something most of us want or expect to have to do. If this were for an item like a car (and it can be very much as necessary as for example the internet) you wouldn't accept their approach. Not value for money support when there are free products that have similar levels of support!
Jake B.
Decent but not for the faint hearted I initially bought from Lime Tech because Unraid looked like everything I could want for a NAS - docker, VMs and good data redundancy. I set it up fine and was happy for the first month or so, but then it came time to update to a new release that patched a few bugs. The upgrade itself was painless but I began to get a strange error - so I went onto the wiki to check, only to find that it appeared to be out of date, so the only way to get support was to go to the community forum - it was a little disappointing as you'd think after spending quite a bit of money on the OS that there would be some sort of support for it for like 90 days or something without having to go to a forum. Other than that, the software is good and my NAS is chugging along nicely.
