UpLeadReviews of uplead.com

Guys, don't trust this company. They take your payment data, store it, and use it. Then, you can't change or delete anything because they don't have a billing tab to properly manage your own information unless you get on a plan. The bank saved me by blocking UpLead, but I do recommend all of you to be super careful with them, since they are not transparent about their transactions and the way they manage your payment information. They don't work with proper tools for checkout, like Stripe. Please, be aware!

We have been using UpLead for about 3 years now. This platform is super easy to use. I use it to verify email addresses when we do email blasts that have bounce backs and also to find new contacts within the same company. I appreciate that there is not credit charge for an invalid email. UpLead is also quite a bit cheaper than their competitors and for a small business we appreciate that.

Edit: their customer service and their CEO, Will, were very responsive and processed the refund the same day. I appreciate the swift action but having more renewal reminders and opting people into monthly payments by default instead of annual would be great. Even better not to ask for CC like Apollo does and just end your credits the moment you finish your free trial. this company is a fraud!! Charged me $890 without a warning and their website doesnt even work or has a phone number to call..

The accuracy of the data and ease of my accessing it is what's most important to me - and they truly deliver

I’m a business owner running outbound campaigns and was genuinely interested in trying UpLead. I signed up for the free trial to evaluate the platform. What I didn’t realize, and what UpLead never clearly states, is that the trial automatically converts into an annual subscription charging nearly 900 dollars once the trial ends. There is no clear warning, no opt-in, no message saying you are about to be billed for a full year. It is buried deep in the settings. If you don’t manually switch it to monthly, you will be charged almost 900 dollars upfront. That is not a normal free trial. That is a trap. Even worse, once you pay, they run on a credit system that charges you per lead export. I ran one clean search and found that accessing more than 500 leads would cost hundreds of dollars on top of the base fee. So the subscription itself doesn’t even give you usable access. You pay to get in, then pay again to actually use the product. When I canceled, the cancel option was hidden under something called advanced settings. I received no confirmation email and had to follow up with support to make sure the cancellation actually worked. That’s not poor design. That’s intentional. I came in ready to pay if the platform delivered. Instead, I was met with hidden billing, misleading UX, and a pricing model that makes no sense. This is not a serious business platform. It’s a trap built around catching people who aren’t looking closely. Completely unacceptable.

Great system and great training. I was able to jump on this system a short web training from their support person and download a very pinpointed target list with in a day.

Uplead is super easy to use and the amount of information available for each contact is impressive. Their support is awesome, just an email away and very responsive.

The tool is easy to use and the pricing is transparent. It's pretty intuitive but they also offer a personalized introduction with live Q&A. I was pleasantly surprised to learn their online help was an actual person and not a bot. Ideal for our small business.