Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Upmetrics.co
Upmetrics is an AI-powered business planning platform for entrepreneurs, startups, and small businesses. Our AI business plan generator makes it easier to turn a business idea into a clear, professional plan with guidance throughout the process.But business planning involves more than writing a document. Upmetrics also helps you create financial forecasts, build pitch decks, research your industry, explore business strategies, and track how your business is performing against your plan.With AI-powered guidance, 400+ sample business plans, financial forecasting tools, and practical business resources, Upmetrics brings the tools you need to plan your business into one place.
Upmetrics.co (upmetrics.co) has 165 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Direi che la parte con ai per creare il business plan è molto molto lacunosa e si perde un sacco di tempo. NON TI GUIDA PASSO PER PASSO. Ormai ho pagato e vado avanti, ma non rinnovo. Il tempo che passo a correggere il lavoro già fatto è assurdo. Ho praticamente caricato una serie di dati e informazioni, costate giornate intere di lavoro e l'ai di up metrics ha fatto un gran casino.
GC
Giacomo C.
Refund received, experience improved but the time lost remains an issue
I am updating my previous review because, after it was published, Upmetrics contacted me and agreed to refund the last two charges, also confirming that my subscription has now been fully cancelled.
I acknowledge the refund and appreciate that the company made an effort to resolve the situation. This certainly improves my opinion compared to the initial experience.
That said, the most negative aspect for me was the amount of time lost trying to understand what had happened, checking transactions, contacting support, waiting for replies and finally getting the issue resolved. Nowadays, these kinds of problems have a real cost for customers, because they take time, attention and energy away from their work.
I hope Upmetrics will improve the clarity of its cancellation process, renewals, confirmations and receipts, making everything easier and more transparent for users.
For this reason, I am updating my rating from 1 to 3 stars. I acknowledge the refund received and the attempt to resolve the issue, while still being disappointed by the time lost and by the initial lack of clarity in the subscription management process.
I do not exclude the possibility of considering Upmetrics again in the future, provided that these aspects become clearer and more reliable
Reply from Upmetrics.coAug 27, 2026
Hi Giacomo,
Thank you for sharing your feedback and for acknowledging the resolution.
We completely understand your point about the time and effort involved in getting the issue sorted.
At Upmetrics, we strive to serve our users with a smooth, transparent, and reliable experience, and feedback like yours helps us identify where we can do better. We’re continuing to improve areas such as cancellations, renewals, confirmations, and receipts to make subscription management clearer and easier.
We truly appreciate you giving us the opportunity to resolve the issue, and we hope we can earn your trust again in the future.
CE
celestin
I did not enjoy the user experience.
I did not enjoy the user experience.
The website constantly reconnects and feels very slow and frustrating. I have gigabit internet so this shouldn't be the bottleneck. Maybe because I am in europe. The AI functionality is very limited and could be easily replaced with any LLM.
the one user slot logs you out of other devices in order to try and justify their silly pricing plan.
I don't understand this service. dosen't feel like it does much. except structure a document. which it does excellently and the export functions are good, if I didn't have to reload four times to get them to work.
Reply from Upmetrics.coAug 27, 2026
Hi Celestine,
Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the platform and exports.
We understand how frustrating repeated reconnections and reloads can be, and we want to assure you that connectivity and platform performance have improved significantly.
Upmetrics is designed to go beyond document structuring, with tools for business planning, financial forecasting, pitch deck creation, strategic planning, and AI-assisted research and writing. We’ve also significantly expanded our AI capabilities to provide more practical support throughout the planning process.
We’re glad you found the document structure and export options valuable, and we appreciate you taking the time to share your experience.
DF
David F.
Upmetrics is a phenomenal tool that has…
Upmetrics is a phenomenal tool that has made a drastic improvement to our planning and efforts to streamline planning with ore efficiency. We leveraged integrated AI to dramatically accelerate the early stages of planning. What might normally take weeks to assemble can be created quickly. Having clear financial benchmarks has allowed us to compare ambition with practicality and make informed adjustments to ensure we remain on course—or push beyond our original goals.
EB
Eric B.
I have used liveplan before but this is WAY better
I have used liveplan before, and while it has great bones, the AI component of Upmetrics reduces a lot of time in creating at least a foundation to build upon. The business plan is easy to use with clear organization. The financial services offerd was a huge help in doing what would have otherwise taken us a year or more to complete. It has been helpful to review our dreams vs reality and now with benchmarks in the financial forcast we can adjust as needed to stay on track or exceed expectations.
MH
Miguel H.
Ideal para emprendedores
Gracias a Upmetrics puedo seguir mis objetivos y controlar mis finanzas de manera sencilla. Es una gran ayuda para pequeñas empresas y startups.
ST
Steph
Be careful of automatic renewals
I signed up last year to do a business plan for my business. I was unhappy when they automatically renewed at full price without notification. However when I approached them they did refund me although I still had to pay admin costs. So if you use it you have to be extra careful to opt out or its otherwise automatically renewed.
AS
Andrey S.
Great service. Amazing customer support …
Great service if you want to create solid presentation for your startup on a budget. Final product will look like you spent 10k on a consultants. Plus customer service reaction is beyond industry standard, have a feeling that founders themselves chatting with you))