Sarah F.
Kasie was great
Kasie was great. Knowledgeable, iformative and professional.
Reply from Upstep Custom OrthoticsJul 31, 2023
Thank you very much for sharing your experience with Kasie at Upstep!

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
Sarah F.
Kasie was great. Knowledgeable, iformative and professional.
Reply from Upstep Custom OrthoticsJul 31, 2023
Thank you very much for sharing your experience with Kasie at Upstep!
Nancy N.
Kasie was very helpful answering questions.
Reply from Upstep Custom OrthoticsJul 31, 2023
That is wondeful to hear! We apprecaite your feedback!
TJ P.
Kirsten was a big help with answering my questions! We are still determining a solution, but she assured me she would followup.
Reply from Upstep Custom OrthoticsJul 31, 2023
We are happy you had a great experience!! Thank you for choosing Upstep!
David
Mary responded quickly and accurately.
Reply from Upstep Custom OrthoticsJul 31, 2023
Thank you for sharing!!
Monte H.
Kasie was very helpful. Thank you!
Reply from Upstep Custom OrthoticsJul 31, 2023
Perfect! Wonderful!! Great to hear!
Pinky
Kasie was quick to respond and super helpful
Reply from Upstep Custom OrthoticsJul 31, 2023
Thank you for taking the time to share your thoughts on our Customer Support. Its of utmost important and the face of our business!
Jenn
Kirsten was great!
Reply from Upstep Custom OrthoticsJul 31, 2023
We think she is too! Thank you so much!
Kurt A.
agent was very professional. She walked me through the process of ordering 2 pairs from the site and she offered an additional coupon code to help reduce the cost.
Reply from Upstep Custom OrthoticsJul 31, 2023
Thank you, Kurt! Welcome to the Upstep family where comfy feet and a pain free life is our #1 goal!