Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Louis D.
Apr 25, 2023
Mary was fantastic!
Mary was fantastic!
Reply from Upstep Custom OrthoticsMay 2, 2023
Thank you! Mary appreciates the shout out and so do all of us at Upstep!
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Jung
Apr 24, 2023
KASIE was super helpful in my journey…
KASIE was super helpful in my journey to placing an order on upstep. She was very prompt in replying through the chat as well.
Reply from Upstep Custom OrthoticsMay 2, 2023
Thank you for choosing Upstep as part of your orthotic journey! We are here for you every step of the way- the Upstep way!
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Jen A.
Apr 24, 2023
I asked for a call back and left my…
I asked for a call back and left my phone number. I received an email, which left my questions unanswered. Called back a second time and requested a call back.
Reply from Upstep Custom OrthoticsApr 24, 2023
Hello Jen, thank you for calling! One of our agents in the call center will contact you soon!
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Magda T.
Apr 22, 2023
Total success…
After a very long waiting time they arrived and I started using them. They are amazing. My knee pain, ankle pain and back pain gradually disappeared and I am now able to use them in different shoes. They are even better than I ever hoped for. Thank you Upstep for rescuing me from my daily painful misery.
Reply from Upstep Custom OrthoticsApr 24, 2023
Thank you for your wonderful feedback!! We are thrilled to have you as part of the THOUSANDS of people we have stolen pain from! What fantastic news!!! We hope you are walking with a new pep in your step!
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Mary G.
Apr 22, 2023
I haven’t received the insoles I…
I haven’t received the insoles I ordered three months ago. How can evaluate the service if I don’t have the product !!!
Reply from Upstep Custom OrthoticsApr 24, 2023
Hello Mary- we understand you cant evaluate the product but we do ask you to evaluate our customer service. That is the initial steps when ordering a pair of custom ortohtis and we like to know how all departments are doing and what your opinion is! Thank you choosing Upstep! We are happy you joined the Upstep family!
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Lisa
Apr 21, 2023
She answered my questioned thoroughly…
KASIE answered my questioned thoroughly and straight forward.
Reply from Upstep Custom OrthoticsApr 24, 2023
Fantastic and we appreciate hearing from you!!
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Priscilla S.
Apr 21, 2023
great customer service
helpful, and prompt response.
Reply from Upstep Custom OrthoticsApr 24, 2023
Thank you Priscilla! Very kind of you to share your thoughts!
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Lance
Apr 21, 2023
answered all my questions.
answered all my questions.
Reply from Upstep Custom OrthoticsApr 24, 2023
That is wonderful to know. We apprecaite you choosing Upstep!
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