Kai
I rarely take the time to write reviews
I rarely take the time to write reviews, but the customer service at Urban Doggo was exceptional. Despite an issue with delivery from USPS, the team went above and beyond to ensure that my package was received. I am extremely impressed with their level of customer service and will definitely be a return customer.
Reply from urbandoggo.comFeb 1, 2023
Thank you so much for taking the time to write this glowing review! We are thrilled to hear that our customer service team went above and beyond to make sure you received your package. Your satisfaction is our top priority, and we are glad we could meet your expectations. Thank you for choosing Urban Doggo and we look forward to serving you again in the future.