OgreAbroad - Matt D.
Just had an amazing Support Session…
Just had an amazing Support Session with Michael N. Thanks!
Reply from OVHcloud USJan 22, 2024
Thank you for taking the time to write a review! Pascal

Great
Based on 305 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OVHcloud US is a global cloud provider offering a large range of cloud services. Our portfolio includes:Public Cloud & PaaS (GPU, AI Solutions, Kubernetes, Managed Databases, etc.)Private Cloud (Dedicated Servers, VMware, Nutanix, etc.) VPSOVHcloud is an innovator in data center design and management for nearly two decades. We build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider.We offer sustainable and eco-friendly cloud solutions. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system.We are a pure-play infrastructure provider. We will maintain your cloud infrastructure and ensure high availability, performance and connectivity so you can concentrate on building your business.
OVHcloud US (us.ovhcloud.com) has 305 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
305 approved reviews, newest moderated first
OgreAbroad - Matt D.
Just had an amazing Support Session with Michael N. Thanks!
Reply from OVHcloud USJan 22, 2024
Thank you for taking the time to write a review! Pascal
Johnny J.
Let me start by saying I've used plenty of similar services to OVH, most of which fell short on performance at best and flat out scammed me at worst. I have many competitors to compare them too with personal experience. I've spoken with many members of the team here and they've all been great. My latest experience with Michael N. was the experience to finally get me in here to write a review. If you haven't decided on or have trouble deciding who you're gonna use to host your service, let me be the one to choose for you, USE OVH! Top notch service, top notch support.
Reply from OVHcloud USJul 28, 2023
Thank you for your kind words and for choosing OVHcloud US! We are glad to hear that you have had a positive experience with our service and our support team. We will continue to strive to provide our customers with the best possible service. We appreciate your feedback and we will be sure to pass it along to Michael N. and the rest of the team. Pascal
ALTINSOFT L.
We have been working with OVH USA for many years, but lately we are having problems with support. Support staff are not solution oriented. No respect for customers. They disrespectfully hang up without responding to support requests. We also have support requests that have not been resolved for 5 months. (ticket 332822 and 271381) We will report this to the management team. Staff behavior is not nice.
Reply from OVHcloud USJul 28, 2023
Thank you for your feedback regarding your experience with OVHcloud US. I understand that you have been a customer for many years and that you are disappointed with the recent exchanges with us. I have reviewed your account and the comments you have made. I want to apologize for the poor experience you have had. I understand that it is frustrating when you are not able to get the help you need. I have escalated your tickets to our billing team. They will be investigating the matter and will take appropriate action. Thank you for your patience and understanding. Pascal
AP
Bob Young has been very helpful putting an order together for few dedicated servers.
Reply from OVHcloud USJul 28, 2023
Thank you for your feedback. I'm glad to hear that Bob Young was helpful in putting together your order. I'll be sure to pass along your appreciation. Pascal
M K.
I have been using OVHCloud for a few years now and their VPS service has always been fast and reliable. I have hosted a few Discord Bots and a few websites for lower-traffic businesses without issue. Would recommend the Plesk panel (especially if you're a developer) for easy git integration and setup for NodeJS, PHP and others. Today I'm upgrading to their Bare Metal servers for the extra storage and specs. 50% off is a pretty nice price, especially with dedicated hardware, and brings it well within the range of the VPS prices once you consider the storage (going from 80 GB to 12 TB), memory (8 GB to 32 GB), cores (4 vCores to 8 non-vCores). The only downside, 500 Mbps bandwidth instead of 1 Gbps, isn't a dealbreaker for me at all and I think they have options for 1 Gbps connections. Your mileage may vary, but as a very infrequent product reviewer, my time with OVHCloud has been great.
Reply from OVHcloud USJul 28, 2023
Thank you for your kind words and for choosing OVHCloud US! We are glad to hear that you have had a positive experience with our service. We appreciate your feedback on the Plesk panel for Bare Metal servers. We are always looking for ways to improve our service and we will take your feedback into account. We hope you continue to enjoy using OVHCloud US! Pascal
Rich
had a problem with old version of php and they were very helpful plus quick to respond!
Reply from OVHcloud USJul 28, 2023
Great to hear. Thanks! Pascal
Jeremy
I had ordered a server but had an issue with my card that caused it to fall through. The server I wanted then went unavailable on the website. Sales specialist Kelsey was able to help me out; turned out there were a few left and they were able to put together an order for me! Kelsey was extremely responsive and a joy to work with.
Reply from OVHcloud USJul 28, 2023
Thank you for your feedback. We're glad to hear that Kelsey was helpful and responsive. We'll pass your feedback along to her. Pascal
Jeff W.
Bob Young from OVHCloud US -- I learned the hard way that not all OVH's are the same -- was hands down the best to work with, extremely patient, detail oriented, found a server that would meet my needs. This wasn't a high dollar deal, this was a single server around $150. Worked with me and the verification team to make it smooth. Was also able to deliver somehow the server in hours and not the expected 72hrs. Just flat out exceeded expectations.
Reply from OVHcloud USJul 28, 2023
Thank you for your kind words and for choosing OVHCloud US! We are glad to hear that you had a positive experience with Bob Young. We appreciate your feedback on Bob's service and we will be sure to pass it along to him. We are always looking for ways to improve our service and we will take your feedback into account. We hope you continue to enjoy using OVHCloud US! Pascal