USA Seat CoverReviews of usaseatcover.com

Purchased for my 2024 Kia. Rear mats would not fit properly. After working with customer service they claimed, "It may be due to some measurement in a 3D scanning machine, it did not fit as expected." Instead of offering me to return the rear mats and refunding the difference in price, they offered me a 10% refund and 10% off my next order. In my case, the rear mats costs me an additional $60 dollars and a 10% refund only comes to $16.09. Cannot recommend this company.

This company advertised and showed pictures of custom made floor mats that were supposed to be specifically for my vehicle, with my vehicle logo on them. What they sent were thin, poor quality universal mats without the logo. The logo is what had appealed to me and what prompted me to purchase them. They now say that they stopped putting the logo on them because people didn't like it. Although the mats are unused and still in the original packaging they are refusing to accept my return. It was a " bait and switch "

I ordered custom fit floor mats for 2 completely different vehicles. I was asked specific details about my car and suv. What was delivered were 2 identical universal sets. I have tried for several months and the company is still fighting my return !

These are the thinnest mats I have ever seen! I tried returning them and I was told they want pictures....I can't send them a picture of a piece of garbage. Standard floor mats from Walmart are better than these! The front and back mats together weigh about two pounds and they came folded in a small bag! When you step on them, they don't adhere to the carpet-they slide across and don't stay in place! Might as well use a piece of carpet. I'm sure a review like this is small potatoes to the company but I couldn't, in good conscience, sell these if I were a salesman for the company. Please stay away!

I was very specific before ordering their product that I needed seat covers for a 1997 Jeep Wrangler that has ONE-PIECE SEAT BACKS (the headrest is incorporated into the seat back) They sent 2-piece backrest (headrest separate) I attempted to make contact immediately upon receipt and they said I should "try to sell them to a friend"!!!! If I returned them to the source they would credit me $30!!!! of my $181 purchase price. The only way I got satisfaction was thru my bank VISA division who eventually got my money bank. THE GUY SELLING AND ADVERTISING ONLINE IS A CROOK!!!!! A few days after I was credited, some guy representing himself as USA SEAT COVERS called me wanting to know why I returned his product. Too late dude!

Stay away from this company. They sell items you cannot see prior to buying and then if you are not pleased with what you order, they will not allow you to return the item. A ridiculous policy. I am stuck with garbage floor mats that cost me over $100.

Product does not fit at all. Also when I contacted the company all they could offer was 10% refund. Run from this company. Product doesn’t even match pictures online.

I would advise anybody ordering car mats from this company they straight up suck their customer service sucks and a product sucks they don't even fit your vehicle bad experience worse than ever had dealing with an online company