USDish.comReviews of usdish.com

Moving into area only serviced by Dish? Too bad... that has been my experience since I received it. My new house only has access to dish tv or internet... It's not very good at all. The internet is HORRIBLY SLOW.. and of course, the tv goes out every time it sprinkles outside. As for channels, their "TOP 200" doesn't even compare to a low package on comcast. There's NEVER ANYTHING ON! for some reason, I hardly can find shows I used to watch or channels. Plus the "Movie" channels, play the same things over and over. Now i'm stuck in a place where the service sucks and I have to get it, as I have a contract ...and there are no other options.

I honestly can say that from the dish installer to the salesman, this has been easily the best TV experience that I have ever had!!

DISH tech came out once - can't do it; no line of site to satellites, too many trees. possible if you put up a 20 ft pole. Called to CANCEL service; was told they would send a level 4 tech to investigate and see if they could service us. Said they would contact me within 24-48 hours. 3 days went by, I called back to find out how the investigation by level 4 tech. I was given an apology and told they overlooked this work order and would get right on it and call me back within in 24 hours; that was a week ago. I have NO Service - I have NO Equipment - I have No Contract with you. WHAT DO YOU WANT ME TO REVIEW? THE FACT THAT YOUR COMPANY IS A LITTLE DIS-CONNECTED. SURE HOPE YOU HAVE REFUNDED ALL MONIES CHARGED TO MY CREDIT CARD AND HAVE THIS ACCOUNT CANCELLED BECAUSE YOU OBVIOUSLY CANNOT SERVICE US.

EXTREMELY disappointed. The day of starting my service, the tech informed me that I couldn't have a dish on my patio due to location. So he decided I should "share" a dish with my neighbor I don't even know! So now I'm wired to my neighbor's dish with all the exposed wires leading from their apt to mine. I called a day later as I was not getting the premium channels in was promised upon signing up. My receipt days 3 premium channels for 3 months.....when I called in was told it was a max of one month only. I did enough complaining and got my 3 months, but I shouldn't of had to! I advised the gentleman that helped me I would like to upgrade to an HD box, so he scheduled and appointment a week later. When the tech showed up to do the switch, I was informed that my neighbor has a standard dish and it was not possible for me to upgrade. SERIOUSLY? Why have the service then, if I can't have what I wanted. The whole thing seems shady. What happens if my neighbors move? Then I have no service at all? This is just bad all the way around. Very unhappy!

we'll see - still waiting for installation after being charged a lot of money. SO far just a lot of hype, no service yet

I had a appointment over a week ago to get Dish installed. A young kid showed up, spent 10 to 15 minutes and told us he would have to send somebody else out to try. I waited one week with no phone call or email to let me know what was going on. The first time I called Dish the gal on the phone told me there is nothing she could do and I would just have to wait a while. The second time I called the man tried to help but could not get anybody to answer at the installation company. I have still not heard a word from anybody.

We love the customer service and our new system. We do have problems with the download of movies, but we are happy with the system overall.

Just had it installed yesterday and the technician was awesome! He went out of his way to make sure we were set up correctly and went above and beyond in making sure it was right. Very grateful for such quality technicians!!