Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About U.S. Ghostwriting
Welcome to U.S. Ghostwriting, the unrivaled leader in the realm of writing, editing, cover design, and publishing. With a legacy of excellence, both online and offline, we have been at the forefront of this industry, catering to a vast clientele. What sets us apart? Our unwavering commitment to delivering top-notch services that guarantee unparalleled customer Experience. When it comes to assembling the dream team for your project, look no further. We house a collective of best-selling writers, seasoned editors, and formatting experts who are ready to breathe life into your words. Their expertise, combined with our meticulous attention to detail, ensures that your masterpiece receives the perfect finishing touch, propelling you to the coveted best-seller's shelf. U.S. Ghostwriting stands as a testament to the hard work and dedication of our exceptional writers, professional editors, and publishing experts. As your all-in-one solution, we provide a single window to fulfill all your writing needs. Whether you're crafting an autobiography, delving into the realm of science fiction, creating a captivating novel, or exploring the intricacies of the business world, our comprehensive writing services guarantee that your book will outshine the competition. Our ethos revolves around collaboration, unwavering dedication, and a steadfast commitment to quality. We firmly believe in forging long-term partnerships built on trust and mutual success. When you choose U.S. Ghostwriting, you're not just selecting a service provider; you're embarking on a journey with a team that will champion your vision, ensuring that your literary endeavors reach new heights. Join forces with the best in the business and experience the U.S. Ghostwriting difference. Together, we'll transform your words into a literary masterpiece that captivates readers, leaving an indelible mark on the world of literature.
U.S. Ghostwriting (usghostwriting.com) has 25 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
They never finished my book. I have my file and proof how they are not legit so I pray to God that they get prosecuted!
They never finished my book and they tried to publish it with errors. I ask for my money back as it was in my contract that if I was not 100 satisfied I could get my money back, asp. I paid up front to get the publishing and Marketing completed on time that they quaranteed in my contracrt but they never did market and Plublish my book. They would not return my emails or phone calls or textes. They block my emails. I made many attempts. I sent cerified mail to Kathy Roberson Ledgal department. no response They have went quiet just like others have said happened to them. I lost alot of money. I have reported them to the FBI , Better Business . The attoney Generals office has not been able to contact them down even though they have web site IP address . I think I lost the most money from this scam, as I see so many other with the same results.
JP
Jodie P.
This company refuses to finish my book…
This company refuses to finish my book after I paid for 250 pages 1750.00. They blocked me and won’t finish what I paid them to do because I won’t copyright through them. Now I have to seek a lawyer. Wouldn’t recommend this company to anyone.
PW
Patrick W.
I have been scammed by them
I have been scammed by them, weird because they provided write-ups to some chapters that were subpar and cover art I kind of liked... but kept telling me about the other services for more money. I got 12 Chapters out of them but they have all disappeared off the face of the planet - I am totally ignorant to sue-ing people, can someone direct me a little? Someone is mentioning serving a Kathleen Roberts? Thanks everyone. My email is pjwilliams04 at gmail.com
MB
Mike B K.
Scam!
Scam!
They're in hiding. So, many people are suing them. They opened up a phoney location in Arizona now for the people who are looking for them. You have to contact Kathleen Roberts to serve them notice.
RB
Rebekah B.
SCAM SCAM SCAM
I hoped they would improve their services before writing this review, fearing retaliation with even worse service. However, waiting and hoping has been more frustrating and stressful than accepting the loss.
THIS COMPANY IS A SCAM.
I have compiled a file with screenshots and proof.
I wrote my book myself; I paid them for editing, fluffing, publishing, marketing, and audiobook recording and publishing.
Despite expressing my dissatisfaction many times (I have screenshots of all my communications), they repeatedly promised better results but failed every time.
The number of mistakes they introduced into my book was astonishing—over and over again. I re-read my own book maybe over 30 times. I have screenshots of their errors and their admissions to them, and a physical copy of my first version as proof of their unprofessionalism.
I had to remove my book from all platforms and do the editing myself, asking them ONLY to correct grammatical errors due to their continuous mistakes in every "final copy" they sent.
When I requested a refund, they refused. This includes the audiobook I paid for that hasn't even been started and the marketing services I have not received.
I paid them close to $6,000 for the most unprofessional service imaginable.
Additionally, I have not received my payments from IngramSpark for the sales of my first version. The payments keep bouncing. I contacted them in March 2024 to confirm if the information was entered correctly, but I have not received a proper answer.
When I asked for an update, they replied, "What is your issue with the payment?" completely disregarding the problem despite promising multiple times to get back to me.
My last email from them was May 23d; I have emailed them many times since and still have not received a response. We are now June 14th.
Apparently, my second version is now available, but I was supposed to receive the links over three weeks ago, and I still have nothing.
They only care about taking your money and do not care about anything else.
From the start, I dealt with Brian, Sandra, Lisa, and now Ryan as my "project managers."
It's a complete joke.
DO NOT HIRE THEM.
Feel free to contact me for the proof I have gathered. I am not stopping here.
I do not wish this upon anyone.
They ruined my first book publishing experience and could have ruined my name as an author with the mistakes in the book.
Not to mention, the number of errors extended the whole process to almost 2 years.
I am baffled at their unprofessionalism.
DS
David S.
Scammers
Scammers! Do not use!
Horrible service and communication.
Money down the drain.
BR
Britney
Beware of US Ghostwriter (Neom Media): A Disastrous Publishing Experience and reply to their reply
My encounter with US Ghostwriter, operating under the aliases Neom Media and nytimespublisher.com, was nothing short of a nightmare. Led by Alex Marshall and Lisa Thompson, this company promised a comprehensive publishing and marketing package for a hefty sum of $999, with an additional $4999 for marketing services that were never delivered.
From the onset, red flags emerged. Lisa, my supposed project manager, admitted she was unsure of my requirements, indicating a lack of professionalism and expertise. Despite sending them an edited manuscript, the "edited" chapters they returned were riddled with errors, requiring extensive rework on my part. Alarmingly, they simultaneously worked on a book cover mock-up that was shockingly subpar, bearing no resemblance to my characters.
As if their incompetence wasn't enough, Lisa audaciously requested more money, a clear attempt to extort additional funds from me. It became evident that US Ghostwriter had no intention of fulfilling their obligations under the guise of professional services. Despite their guarantee of a full refund if dissatisfied, obtaining one proved to be a battle in itself.
The final straw came when Alex attempted to dismiss Lisa's actions as a mere miscommunication, a transparent stall tactic to delay my demands for a refund. It became apparent that US Ghostwriter had no qualms about deceiving and defrauding their clients.
In conclusion, I urge anyone considering US Ghostwriter's services under the guise of Neom Media and NYTimesPublisher.com to proceed with extreme caution. My experience with this company was marred by incompetence, deception, and a blatant disregard for customer satisfaction. Save yourself the anguish and avoid US Ghostwriter at all costs.
Britney Knight
Dear US Ghostwriting Team,
Thank you for your response, although I must express my disappointment with its lack of accountability and transparency. Your attempt to shift blame onto me for the shortcomings of your company only serves to further undermine your credibility.
Allow me to address the inaccuracies in your response:
Regarding the website: Alex asked if I had a website, to which I responded truthfully that I had a blog. However, the package I purchased included a website, so the distinction is irrelevant. Your assertion that I misled you is unfounded and serves as a deflection from the core issue.
The quality of work: My decision to request a refund was not arbitrary; it was based on the substandard quality of work presented to me. From the outset, it was clear that your team lacked the professionalism and expertise promised. Lisa's confusion on where to begin was indicative of this, and I found it alarming given the substantial investment I had made in your services.
Alex's role: It is evident that Alex's involvement was limited to securing the sale, after which I was handed off to Lisa. This bait-and-switch tactic is deceptive and speaks volumes about your company's integrity.
In light of the above, I stand by my review and reiterate my warning to others considering your services. Your refusal to acknowledge the legitimate concerns raised only reinforces my belief that US Ghostwriting, Neom Media, and nytimespublisher.com are not to be trusted.
Sincerely,
Britney Knight
Reply from U.S. GhostwritingFeb 8, 2024
Thank you for sharing false feedback and misguided reviews.
People like you spread false reviews about companies who have been honest with their work and commitment to the industry.
Let me share the complete story for the world to know
You signed up for editing, publishing, and marketing services along with a payment gateway on your existing website.
The initial process starts with Editing and Cover Design before we move to Publishing and Marketing the book.
During the Editing Process, the customer was told that the payment integration can only be made on a website, not a blog page.
Britney initially mentioned during the signup that she had a finished website but that was a lie.
When we requested her to send the link to a finished website we were given a blog page. Upon suggesting to the client that for the Payment Integration to be made she will need a website so we can add the product (book). The client then contacted her developer and we went on a three-way call. The developer after negligence agreed that it was not a website but just a blog page. The developer hiding his incompetence started blaming us for upselling her to get a website.
After back-and-forth communication, we agreed to offer her website service free of cost as part of the original package even though that was not what was originally agreed.
The editing and cover design was being worked on with even approval on the major part of the work.
We even sent her a mockup design of the website which she gave us approval for.
All this is backed up by a recorded call to prove the above statement.
So, please do not spread false review about a company that you SCAM yourself
MN
Melissa N.
‼️IT’S A SCAM‼️ DON’T USE THIS COMPANY‼️
‼️IT’S A SCAM‼️ DON’T USE THIS COMPANY‼️ I HIRED THEM & PAID THEM MONEY TO PUBLISH & MARKET MY BOOK WHICH I HAD ALREADY WRITTEN, FORMATTED, EDITED & PROOF READ. ALL THEY HAD YO DO WAS PUBLISH AND MARKET THE BOOK. THEY TOOK THE MONEY, MY BOOK WAS NEVER PUBLISHED!!! I DEMANDED THAT THEY REFUND MY MONEY AND I WAS TOLD BY RYAN WILSON THAT I WOULD GET THE REFUND IN 2-3 WEEKS AND NOW IT HAS BEEN NEARLY 8 WEEKS AND NO REFUND HAS BEEN GIVEN. THEY NO LONGER REPLY TO MY EMAILS AND THE PHONE NUMBER RYAN WILSON WAS USING TO CONTACT ME NO LONGER WORKS. RYAN WILSON IS NOT RYAN WILSON‼️ IT’S A SCAM NAME & AND ALTHOUGH THEY HAVE A USA ADDRESS THEY ARE NOT IN USA‼️I’VE HAD TO HIRE PRIVATE INVESTIGATORS TO LOCATE THESE SCAMMERS AND A LEGAL TEAM TO GET MY MONEY BACK & AND HAVE THEM PROSECUTED‼️