Excellent
Based on 115 reviews
US Jewelry Factory4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At US Jewelry Factory®, we take pride in offering the most extensive collection of stunning diamond engagement rings. Each piece is designed and handcrafted in the heart of New York City, a hub of elegance and craftsmanship. Our commitment to fine quality and affordability sets us apart in the world of jewelry.We also craft exquisite wedding bands, dazzling diamond earrings, timeless pendants, and stunning bracelets. Each piece is a testament to our dedication to beauty and quality.Whether you're seeking the perfect engagement ring to declare your love or looking for a special gift to celebrate life's moments, US Jewelry Factory® welcomes you to explore our world of brilliance. We're here to make your jewelry dreams come true.
US Jewelry Factory (usjewelryfactory.com) has 115 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
115 approved reviews, newest moderated first
Elke W.
I´ve ordered a semi mount ring for my own diamond from another ring and everything was perfect. The stone fits exactly into the setting and the craftmanship is just amazing. They kept me informed about every single step of the process. The customer support is great , the whole team did a fantastic job ! I couldn´t be happier with my purchase ! Thanks again and best regards from Germany, Elke
Amy M.
I have purchased from US Jewelry Factory several times and the prices and quality is great. I love my yellow diamond rings and their customer service is excellent. I highly recommend this company.
Maryon S.
I found the US Jewelry Factory online. After extensive searching, I was particularly attracted to many of their designs because they looked pretty, delicate, and were excellent value compared to other offerings. I was lucky enough to be visiting New York, so I was able to make an appointment to try the rings on. I found two gorgeous rings, which were resized for me. They arrived in Florida a few days later, and I am pleased to report I love them both. The staff were helpful and welcoming, and we even met the designer during our visit. I am already recommending friends and family, as this was such a brilliant experience for me.
Trevor B.
I ordered a gold chain from US Jewelry Factory and it turned out even better than I expected. The quality feels solid and it has a nice shine that looks expensive. Shipping was fast and everything came safely packed. Customer service was also quick to reply when I asked about delivery. Overall a really good experience and I’ll definitely be buying again.
Debbie F.
I received my ring,it was lovely but too big. I wrote to the company to ask about a refund.And they replied immediately.They were very responsive with excellent customer service,answered me right away in a very friendly tone. I would go back to them first with any future jewelery needs.
Mkrtich
Great communication. Excellent quality.
Anne M.
This company has great communication and always delivers a beautiful product of exceptional quality at reasonable prices.
Stacy G.
This is the second time I have ordered from them. It will not be the last. Both of the rings I have purchased from them have been absolutely beautiful!!! Thank you
