United States MintReviews of usmint.gov

The music they play(if you can call it music) when they put you on hold I believe it is so obnoxious that is intentional so you hang up! Got a terrible headache. Also even though I have 3 subscriptions I have had for several years they always say there is a billing problem. I think I have had enough of the place and all the crap so probably cancel further purchases

.placed a order shows on my bank...next day the us mint canceled the order saying data does not match....well that's the banks job and I place many many many orders with the same data and again the charge is on my bank account. but when they cancel the order there is no way to fix it and the products are backordered....

Extremely Disappointed – Long-Time Customer Walking Away I’ve been a loyal U.S. Mint customer for years and spend a significant amount of money with them annually. Unfortunately, my recent experience has convinced me to cancel all of my subscriptions. My issue sounds remarkably similar to a review posted by Steve Sazegari on Trustpilot. In his case, an order was apparently canceled after a payment issue despite repeated inquiries about the status of the order. In my case, my credit card expired and I promptly updated it. I was then informed that I also needed to manually update each subscription separately. As a result, I missed out on highly sought-after releases, including 250th Anniversary products. What is most frustrating is that customers who have demonstrated a willingness to buy are losing their place in line due to administrative or payment-processing issues, only to see the same products later trading at significantly higher prices on the secondary market. I cannot say whether this is intentional, but when multiple customers report similar experiences involving canceled orders, payment issues, lack of notification, and missed opportunities to purchase limited-edition products, it raises serious concerns about how customer orders are being handled. Rather than continue investing thousands of dollars annually with the U.S. Mint, I’ve chosen to cancel all of my subscriptions and put that money elsewhere. As a long-time customer, I expected a system designed to help customers complete their purchases not one that makes it easy for them to lose access to products they have been waiting months to receive.

The United States mint is charging way over spot price for silver , silver is 67.70 a Troy ounce and they are charging 167.00 for a 1 oz silver coin, this is robbery from our government

Tried to buy the 2026 quarters twice now. Both times I was logged on and ready to add what I wanted to my bag and pay. I had already signed on. Withing about 2 minutes they were all gone by the time i filled out the form to buy them). Boo.

They did it again. I logged in half an hour early, and I know they can verify that, but they wouldn't let me buy it. They forced me to log in at 12:02 and made me wait 16 minutes, and when I finally got in, the product was gone. It's a total scam. Well, I'm not even going to bother trying again. This is the third time they've done this to me; now I know it's a private sale for people in the business.

This is outrageous Cost for 2026 eagle proof went from $95.00 in 2025 to $173.00 I am questioning my decision to collect

I am a Navy veteran and put a reminder to purchase the commemorative US Navy Silver Eagle on 10/10. I logged in after waiting in the lobby due to high traffice. And I placed my order. I even placed an order for my newphew. The order was never recorded and I am now without a commemorative coin. This is shameful. I have purchased from the US Mint in the past. But this is inexusable because it's limited addition. And their customer service didn't have options and they were certainly not sympathetic. That's our goverment works for us.