Excellent
Based on 266 reviews
US Post Company4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores.Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement.No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
US Post Company (uspostcompany.com) has 266 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
266 approved reviews, newest moderated first
Brett W.
Great Customer Service and Communication
Reply from US Post CompanyAug 13, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Kiyoshi S.
My experience using your website platform for my first time went so smoothly and everything just worked out perfectly! The current mailbox for the apartment building that I manage just so happens to have the exact same dimensions as the one I purchased so it felt like fate, I had to purchase one through your company! This was somewhat an emergency situation because our mailbox was damaged due to theft, so we needed a replacement ASAP. The instructions given to us before we made the transaction were very detailed but also clear and concise. Thank you US POST COMPANY for making me feel at ease with this purchase and for a wonderful experience!
Reply from US Post CompanyAug 13, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Robin H.
The online chat service was very helpful. Lance was responsive snd well informed to ask questions efficiently to guide me to what I needed.
Reply from US Post CompanyAug 13, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Benjamin K.
Bad ui on website
Reply from US Post CompanyJun 12, 2025
Thank you for your feedback. Could you please provide some more information on the struggles you encountered on the website? This will help us create a better user experience for future shoppers.
Daniel H.
Customer service was quick to work with in solving a problem
Reply from US Post CompanyJun 4, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Mickey
The replacement of a mailbox lock was explained by customer service as well as the determination of the type required.
Reply from US Post CompanyJun 4, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Erika P.
Super nice, personable help by phone. The sales rep was very knowledgeable and helpful. Update: Mailbox arrived quickly and looks great!
Reply from US Post CompanyJun 4, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Jim
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The product itself is well built and meets US Postal System standards. We are now waiting for them to install their lock.
Reply from US Post CompanyJun 4, 2025
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We take pride helping customers find answers to all of their questions regarding mailboxes.
