lisa T.
Very dismissive
Very dismissive, unprofessional, customer service. The way they talk to a person, like, "yeah well this is how it is, don't order then," Okay.

Excellent
Based on 153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Top shelf hemp and Magic Mushroom products with a variety of cannabinoids including Delta 9 THC, THCA, Delta 8 THC, THC, HHC, THCP, Delta 9 THC, CBD, CBG, and CBN! We only use the best ingredients, the cleanest distillates, and everything is produced in a licensed hemp kitchen in Clearwater, FL and shipped to more than 400 stores and thousands of customers all over the United States. For the finest hemp flower, vapes, edibles, drinks, topicals, and oils, there is only one place to turn. Utoya. Natural Relief for Natural People. Live well naturally.
Utoya (utoya.com) has 153 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 4 reviews with 2 stars · Clear filters
lisa T.
Very dismissive, unprofessional, customer service. The way they talk to a person, like, "yeah well this is how it is, don't order then," Okay.
Jamie H.
The vapes are extremely hard to hit. When they do its lightly. After about half of the resin is gone from the viewing window one stopped working altogether.
howie C.
Have bought 4 of your tapes only one worked until empty others battery or heating element stoped working product good but not reliable won't purchase again
Matt
I ordered 2 vapes, both didn't have any flavor to them, they kinda tasted like band-aids smell. I ordered the OG kush and pineapple express, I couldn't tell a difference in flavor from either, neither tasted like cannabis. The cheaper vape(pineapple express) that was on clearance/sale clogged with about 40-30% full...no matter how much I huff and puff it produced no smoke. Since the flavor wasn't good to begin with I just disposed of the clogged vape. It's not worth the hassle of taking pics and complaining. The shipping and packaging were all good but the product itself was disappointing. With the failed product and poor taste I don't think this is something I would purchase again and it's not something I could recommend.
Reply from UtoyaDec 8, 2022
Hello Matt, thank you for your input. We are sorry to hear that your vape clogged nearly half-way full. Sometimes this can be alleviated by using a hair-dryer, heat-gun, or carefully running hot water over the main glass of the vape itself will typically resolve this, however, from time to time, these things can give out. If that is the case, please send us pictures and let our team know that you attempted to use the declogging method suggested, and it still was not working, and our team will help you from there. As for the lack of flavor, if you can please clarify the exact products with low flavor, it would be much appreciated. Our goal is to always provide top-quality products, and our vapes are typically our highest-reviewed products, so this being in a two-star location is certainly shocking to us. We look forward to improving your experience!