Great
Based on 1,331 reviews
Valhalla Vitality4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,331 approved reviews, newest moderated first
mia michelle H.
they are awesome my 2nd month with them I love them fast
Reply from Valhalla VitalityOct 12, 2024
Thank you for your amazing review! We’re so glad to hear you’re enjoying your experience with us in your second month. Your satisfaction is our priority, and we’re thrilled that you appreciate our speed and service. If you need anything, don’t hesitate to reach out. We love having you as a customer!
Dewayne
I have been using Valhalla Vitality for a few months now and can honestly say their untimely service and ineffective products are underwhelming. I have found that there are far better clinics that are cheaper, much more timely, and have more effective products out there in my search so far. The sign up experience was very easy with Valhalla and their refund on a product was pretty good. I ordered two sublingual batches of a medication that was ultimately ineffective. I tried to order the pill form of the same medication due to it being ineffective and was sent another sublingual batch which had not been approved by the physician. I reached out to customer service to let them know i received the wrong form of the medication and was informed that my order had not been approved for the pill form and that they did not know why i had received this order from the pharmacy. It took them three days to investigate the situation just to tell me again that I should not have received the order and that I also would not be getting the pill form I had ordered because I went over my 90 day order limit. The order limit was not previously stated to me, but I also let them know I wanted the pill form because the sublingual tabs did not work. However, that did not make a difference. I was issued a refund which was pretty timely, but that does not fix the issue I had to begin with. That is pretty ineffective medical care. I have since made an order for another medication and two weeks after it had been approved (complete) I reached out to customer service to see where my order was at. I was contacted back later that day and informed that my prescription was never submitted to the pharmacy and that they apologized and have taken the appropriate action to rectify the situation. Once again ineffective medical care. I have sent the sublingual tabs to an independent testing facility and am paying out of pocket to have see if my suspicions are confirmed that they are under dosed and will do the same with this order should it ever arrive. This will be the last time I use their service and have found another clinic with the same selection of medications, a far better medical experience, and lightning fast service & shipping.
Reply from Valhalla VitalityOct 9, 2024
Hi Dewayne, We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. It’s clear that we fell short of your expectations, and for that, we sincerely apologize. We strive to provide timely and effective service, and it’s concerning to hear about the issues with your orders and communication. Your feedback regarding the order limits and the mix-up with your medication is invaluable, and we will be reviewing our processes to ensure this doesn’t happen in the future. Thank you for your understanding with the refund process, but we recognize that it doesn’t solve the initial issues you faced. We want to ensure that our patients receive the best care possible, and we’re committed to addressing these concerns. If you’re open to it, we’d love the opportunity to discuss this further and see how we can make things right. Please reach out to us directly at [support email] or [support phone number]. Thank you again for your feedback, and we wish you the best in your future healthcare endeavors. Best, The Valhalla Vitality Team
Aerica
I have been with Valhalla for almost a year. I have not had any issues with getting my GLP1. Very responsive and helpful.
Reply from Valhalla VitalityOct 9, 2024
Thank you for your feedback! We’re thrilled to hear that you’ve had a positive experience and our team has been responsive and helpful. If you have any further questions or need assistance, feel free to reach out anytime. We’re here to support you! Best VV Team
Jamie M.
They've been incredibly helpful with any questions that I have about my medication. The service has been prompt and I have a great provider!!!
Reply from Valhalla VitalityOct 9, 2024
Thank you, Jamie! We’re so glad to hear that you’ve had a positive experience with our team and that your provider has been helpful. Your satisfaction is our priority, and we’re here to support you with any questions or needs you may have. If there’s anything else we can do for you, just let us know!
C W.
I recently contacted Valhalla Vitality regarding product received that needed to be cold packed. When received, it was poorly packaged, cold pack was thawed and product was warm. Representative made an excuse, tried to tell me that product didn't really need to be cold packed. Sure..... Wouldn't refund or replace. Subsequently, I contacted my Dr. and local pharmacist, product does need to be cold packed, they instructed me not to use product received warm. I will be cancelling.
Reply from Valhalla VitalityOct 7, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that your order didn't meet your expectations, particularly regarding the packaging and our representative's response. Your health and satisfaction are our top priorities, and we take your feedback seriously. We understand the importance of proper product handling and packaging, especially when it comes to temperature-sensitive items. We would like to look into this matter further and ensure that we address your concerns. Please reach out to us directly at [contact information], and we’ll do our best to make this right for you. We appreciate your feedback and hope to have the chance to improve your experience with us. Best regards, The Valhalla Vitality Team
Virginia E.
It's a really easy website to use. The prices are decent and customer service is very good.
Reply from Valhalla VitalityOct 7, 2024
Hi [Customer's Name], Thank you so much for your kind words! We’re thrilled to hear that you find our website easy to use and our prices reasonable. It’s wonderful to know that our customer service met your expectations as well. We appreciate your support and look forward to serving you again! Best, The Valhalla Vitality Team
Katie B.
Easy and helpful
Reply from Valhalla VitalityOct 7, 2024
Thank you for your feedback! We’re glad to hear that you found our service easy to use and helpful. If you have any more suggestions or need assistance in the future, don’t hesitate to reach out. We appreciate your support! Best, The Valhalla Vitality Team
Raymond E.
I waited 2 weeks on my prescription and texted customer service to see if they could track the package. The response I got back was "the Pharmacy never received the prescription". When I logged on to my Valhalla Vitality account and checked the order it showed "completed" though meaning the Pharmacy had received the prescription and was filling it. I am not happy at all about this 2 week delay.
Reply from Valhalla VitalityOct 7, 2024
Thank you for sharing your experience with us. We sincerely apologize for the confusion and frustration regarding your prescription. It’s unacceptable for you to have faced a delay and received inconsistent information. We’re committed to improving our processes and ensuring better communication in the future. Please reach out to us at our customer service line so we can investigate this matter and provide you with a resolution. We appreciate your feedback and hope to restore your trust in us. Best, The Valhalla Vitality Team
