Great
Based on 1,331 reviews
Valhalla Vitality4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,331 approved reviews, newest moderated first
Nicole M.
I have always had a great experience with the team in with the products!
Reply from Valhalla VitalityAug 7, 2024
Thank you for your positive feedback! We're delighted to hear that you’ve had a great experience with our team and products. If there’s anything more we can do for you, please let us know. We appreciate your support!
Latisia G.
Scheduled consult and then tried to cancel wayyyy before consult appointment and they would not respond or give my money back. Everything is automated response system not a person. I would not recommend. People need to to feel they can trust at the very start . I couldn’t even get anyone to reschedule the appointment. Already hard to get the meds and they’re just taking money.
Reply from Valhalla VitalityAug 7, 2024
Thank you for sharing your experience. I’m sorry to hear about your difficulties with scheduling and communication. Your feedback is important, and we’re committed to addressing these issues. We strive to provide timely responses and ensure our systems are as user-friendly as possible. We want to make this right and help resolve the situation. Please contact us directly, and we’ll prioritize your case to promptly address your refund and rescheduling concerns. Thank you for your patience, and we appreciate the opportunity to improve.
Customer
The company has no way to actually talk to a person only text on there time. Prices are higher then need be and everything requires more and more labs even if you already have current labs. Company is clearly money driven better qualify hormone clinics out there. But they have certain meds that others don't so is what it is.
Reply from Valhalla VitalityAug 2, 2024
Thank you for sharing your feedback. I'm sorry to hear about your experience. We strive to offer both convenience and value, but it sounds like we missed the mark in your case. I understand your frustration with the communication process and the additional lab requirements. Your feedback is crucial, and I'll make sure it's passed along to our team to help improve our services. Thank you for your understanding and for bringing these issues to our attention.
Ginnie
It works! Helpful consulting
Reply from Valhalla VitalityAug 7, 2024
Thank you for your positive feedback! We're delighted to hear that you’ve had a great experience with our team. If there’s anything more we can do for you, please let us know. We appreciate your support!
Nadine R.
Before signing up and booking an appointment with Valhalla Vitality I tried to get information about the average monthly costs. I understand that this depends on the dosage I will need but also know that there are certain protocols that were followed. The information I received was not at all consistent with what I later had to pay. I told customer service about it and they told me the price would be for 20mg of the medication, but when I purchased them, there was no 20mg option at all that I could have chosen. Customer service then started arguing with me repeating the same useless information over and over again. I cannot say anything further, as I have not received my medication yet. The appointment with "my provider" was lame to say the best. She did not sound motivated at all and I barely got my questions answered. So far not what I expected. UPDATE: Why would I reach out again? I have multiple times already…
Reply from Valhalla VitalityJul 29, 2024
Thank you for sharing your experience. We’re truly sorry to hear that you encountered these issues. Clear and accurate information is crucial, and it’s disappointing to know we didn’t meet those expectations for you. We take your feedback seriously and will look into why there was a discrepancy in pricing information and why your interaction with customer service fell short. Your experience with the provider is also concerning, and we’ll address this with our team to ensure better, more engaging consultations in the future. In the meantime, please reach out to us directly with any further details or concerns you have. We’re committed to making things right and improving our services.
MaMaJo
I just started VV. 8 days ago with my My first consult which I choose to be over the phone. It took about 5 mins because I am already up to 5mg. I should be in 7.5 but had a health issue. Anyway I finally got a message that my meds are approved and sent to pharmacy and being processed. Now I have to wait another 10 days to be shipped and processed. I go by reviews and they were all good. I never had to wait this long. I got zepbound pen in less time at my local rite aid. I switched to compound due to my insurance not covering my wt loss meds. I realize establishments get overwhelmed. I can only imagine. Then stop with all the advertising especially in FB. I know if doctors are overwhelmed they stop taking new patients. If you can’t keep up with the patient load now. Then stop taking in new patients. I’m not sure if VV doses their meds in 3 month supplies for all meds. My tirz is a 3 month supply. I’m glad I have a little extra to hold me over while I wait. What would have happened if I didn’t have extra to hold me over? I would have been up the creek. Once I have meds in hand I will add to this review. Wish I had a positive review
Reply from Valhalla VitalityJul 19, 2024
We apologize for the experience you've had. We're looking into this matter urgently and will reach out to you shortly with a resolution. Thank you for bringing this to our attention. your feedback is always greatly appreciated.
customer
Same here as previously stated. They went AWOL entirely. Over a week processing and no answer for numerous contacts. Unacceptable!
Reply from Valhalla VitalityJul 17, 2024
We apologize for the experience you've had. We're looking into this matter as soon as possible and will reach out to you shortly with a resolution. Thank you for bringing this to our attention.
Vicki
I've been using them for a few months and they have been fine. However, when my last order was submitted it has never moved. It's been stuck at processing for over a week. Even after emailing and messaging I get no answers. Of course they have already charged my card and got their money. I've got one shot left and then will be out which is going to force me to go somewhere else and dispute the charge with my credit card company. It's really a hassle and inconvenience. Communication from their side would be really nice. Edit to add::: they did reach out to me and apologized and said they were "back logged". I have already paid for my script but will end up switching after this.
Reply from Valhalla VitalityJul 17, 2024
We apologize for the experience you've had. We're looking into this matter as soon as possible and will reach out to you shortly with a resolution. Thank you for bringing this to our attention.
