Taylor S.
Valore was horrible, would never use again
Valore was horrible. I had to return a book and contacted customer service to figure out what I needed to do. Customer service was not honest about the process. They violated their online policy and returning the book cost me twice as much as keeping it would have. I followed all the guidelines for a return and still had to pay additional out of pocket fees. I also emailed customer service after returning the book asking why I wasn't getting the refund the website said I would, and they refused to answer my question.