Vape Society SupplyReviews of vapesocietysupplies.com

I've been a customer for a couple of years and always have had a great experience with their prices and shipping times. I placed an order on January 4th and as of January 13 at 4:30pm CST, there has been no progress. The order is still listed as processing. I have made several phone calls during business hours and I get transfered to voice mail. I've left several messages and emails looking to get an update on this order. So far, it's been 100% radio silence. UPDATE 1/14/2020 I called their number twice in a row and I finally got an answer. I was told they are having an issue with their computer system where if an item in the order is out of stock, the computer moves to the next order without notice. The woman I spoke to pulled my order and shipped it out while I was on the phone and provided tracking info. I will update this review once I receive the order. I would recommend that anyone waiting for an order hammer their phone until you get an answer. Their number is (888) 978-8507. UPDATE 1/17/2020 My order arrived today. Thank you for resolving the issue.

Placed order January 2nd, money removed from my account two days later. As of Jan 13, no reply to any of 8 plus emails, numerous phone calls. No confirmation, no tracking number, just dead silence with no money and no product. Screen shots of transaction sent with every request for resolution, order number given with every voice mail. ......Nothing at all. great deals on Ejuice aren't so great when you cannot get your product, your money, or even a response from the company!

Placed order jan3, money removed from my account jan6. As of Jan 13, no reply to any of 15 emails, 3 phone calls. No confirmation, no tracking number, just dead silence with no money and no product. Screen shots of transaction sent with every request for resolution, order number given with every voice mail. ..............Crickets. great deals on Ejuice aren't so great when you cannot get your product, your money, or even a response from the company! An update, as it is only fair. After several days I was able to call about the time they opened. Called repeatedly until I got a human. Amazing service and very professional. Apologized for the issues they were having with their systems. IT was working on the issues. Gave me my tracking number and told me my delivery was due the same day. It was in fact delivered just minutes after my phone call.

Ordered January 2nd...paid extra for quicker delivery, 3-5 business days. Several emails, phone calls just go to voicemail, filled out form on site requesting update and tracking info, as order still shows processing. Crickets. Will be calling credit card company on Monday to reverse payment and get my money back. Don't play with my money!

A week later no response to multiple emails no answer to phone calls and my order still says processing when there site clearly states no long than 3 days for processing

I ordered on December 30th. It's now January 11th and still no package. It says it's been shipped and for the passed 3 days it's said it's being delivered via tracking. I decided to get on and look these guys up and holy crap bad reviews across the board. I'll never order from them again. I'm also seeing that they may be affiliated with e-juice mafia. Nuff said. 60 dollars lost. I'll update if I ever receive my ORDER.

I placed an order December 30th and it still says processing. Today is January 11th, I have sent numerous emails and left messages with NO response whatsoever. DO NOT ORDER FROM VAPE SOCIETY! They are extremely quick to take your money but that's it. I work hard to earn my money and expect the same from everyone else. Very disappointed with this company!

I have always gotten great service before with Vape Society. I placed an $66 order December 29th. It is now January 11th. I have tried to call and send mssg on site with no response. I don't know what has happened, but I need my product or my money. Not happy this time