Excellent
Based on 688 reviews
Vaporbrothers4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inventors of the "Whip style" vaporizer, aka the vapor box. We believe in releasing the oil content from herbs using only heated air. No contact between the herbs and any hot surfaces. No metal, teflon, or plastics in the heating element. Breathe easier with our special attention to inhalation quality. Most our products are built in our workshop in Los Angeles, CA, with some specialized parts coming from custom factories around the world. All VB products are designed and tested here and fall under our self imposed strict standards for inhalation safety.
Vaporbrothers (vaporbrothers.com) has 688 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Andrew M.
Bought the Pen. Came with charging cable that didn't fit the mini-usb port. Frustrating.
Reply from VaporbrothersAug 26, 2021
Oh my gosh I'm sorry, no idea why it didn't fit so I'm mailing you another one right now. Thank you for telling us. -Linus
t-dub
I spent $800.00 to buy a VB2 Multiconverter for concentrates. This was upgraded after a failure to a VB2.5 which had a different medical grade heater. When that failed I mailed it in for a circuit board short circuit repair and never got it back again. Seems Linus just closed up shop. He told me he couldn't get an engineer to fix it. Well whatever, I'm still out a VERY expensive vape. It was fun while it lasted though.
Stephanie
I am an avid vaper and was replacing my Silver Surfer. I don’t find the Vapor Brothers unit as user friendly and easy to use. I purchased the hand held model. Compared to the Silver Surfer I give it a C-. I should have gotten another Silver Surfer.
Reply from VaporbrothersJul 23, 2021
Dear Stephanie, We're sorry to learn about your disappointment. Like, with all vaporizers, there is usually a little bit of a learning curb. We'd be more than happy to go over some tips and tricks for VB success over the phone or on a video call, if you're interested. Please reach out if so! [email protected]
Nicholas J.
The unit arrived with a dent on the front of the wood. Most disappointing...is that the "glass" and "ceramic" bowl has cheap, toxic plastic right in the middle!? Looked like it was part of the ceramic bowl in the pictures. The description doesn't even mention that there is toxic plastic INSIDE the bowl which comes into contact with the heat! Very disappointed.
Reply from VaporbrothersJul 23, 2021
Dear Nicholas, We're sorry your unit arrived with a dent. This could have happened during shipping, as our units do not leave our facility looking anything less than stellar. We've searched our email records and don't see any from you letting us know. This would have been an easy swap! The Whip Tip, which is the bowl, is solely made of glass or ceramic, there is nothing plastic inside of it. There is a silicone whip grip, but this does not ever come in contact with the heating element. The silicone grip is heat resistant, and made of the same materials as silicone cooking utensils. We're wondering if perhaps you may be referring to the little white ceramic screen, that looks like a honeycomb when you look down the Whip Tip. If so, this is a pure ceramic screen, specially designed to be used with Vaporbrothers vap only. Please let us know if you have any questions! [email protected]
