Average
Based on 284 reviews
VARON Oxygen Concentrator3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
This is the VARON Oxygen Concentrator Online Store We are the official and the only website which represents VARON. Our brand is founded in 2021. Adhering to the concept of providing practical and preferential oxygen concentrators for more people with hypoxia, the brand continues to optimize products and has been committed to internationalizing our products and passing our ideas to the world. At present, VARON's main product is an oxygen concentrator, which is sold in many countries/regions including the United States. We are also looking for global cooperation, any potential partners can contact us.
VARON Oxygen Concentrator (varoninc.com) has 284 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
284 approved reviews, newest moderated first
Mike H.
The unit died the light flashes the drops off . Contacted the factory site they told me that unless I purchaseed the unit from their site they couldnt help me. i purchased the unit from ebay from a dealer I thought was autorized from Varon.
David F.
Very surprised to see positive reviews of a company I know to be deceptive. Bait and switch is how I’d characterize them. Their advertising goes on and on about 90% oxygen concentration but their entry level is only 30% concentration which is not something they tout prior to the sale. Be very cautious when dealing with these folks, they will ship you something from China which you will never be able to return and they will offer you a small credit to shut you up.
Reply from VARON Oxygen ConcentratorJul 5, 2024
Sorry for all of the inconvenience. We have many series of products with different price range and purpose. You can ask us for guidance before you place the order. Also, we are willing to answer your questions and solve your problem.
Richard P.
I received my nt-5 concentrator tonight, plugged it in, it ran fine, but when I put my Salters labs pro 2 ultrasonic oxygen indicator tester on it, there was 0 % oxygen being produced.hopefully this will be corrected, big disappointment.
Reply from VARON Oxygen ConcentratorJan 24, 2024
Hi, we are very sorry about your bad experience. Could you please provide order information and we will try our best to help you.
kris B.
I purchased an NT-5 with two extra batteries and and an extra charger. Received in Jan '24. My husband maintains a 95% saturation on a 3ltr. flow with his home unit. After 20 mins on his new unit, his saturation had dropped to 86%, he felt weak and out of breath. I emailed the company and after several days of them trying to have me purchase another unit, I was told they couldn't refund the extra batteries ( they were unused) or the extra charger and they would charge me an $80 return fee. I asked for a phone number for several days. When I did receive phone contact number, there was no answer and no voice mailbox. I was told $200 would be deducted from the full refund amount and they had to receive the item within three days (I only had the unit for so weeks total). The address I shipped it back to was a home in Corona, CA - not a business address. I am very dissatisfied. The company claims it wasn't a faulty machine, but it sure didn't work satisfactorily so I don't know how they can make that claim. Shady business, all the way around
Reply from VARON Oxygen ConcentratorJan 30, 2024
Sorry for all of the inconvenience. There should be misunderstanding. Please provide your order information and we are very willing to solve this.
Michael B.
Great customer service .I liked my first one so much I bought a second one for a friend.
Kim H.
Excellent product. Arrived quickly. Exceptional customer service when I had a question.
kim W.
I could not be an effective commercial truck driver without this device in my SEMI. Everyday, I deal with altitude air pressure changes, dust, and engine exhaust exposure which effect my brain health during the 14 hour work period. Oxygen compressed air canisters aren't allowed so this is the only solution. (CO) Carbon Monoxide (CO) A colorless, odorless gas resulting from the incomplete combustion of hydrocarbon fuels.
Janet
Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.
