Average
Based on 183 reviews
vasco-translator.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2008, we’ve been designing, manufacturing and selling mobile translator devices. Our product comes from three large market segments: Software Development, Electronics, and Linguistics.We started in a small office in Kraków, but now we’re operating in almost 20 countries and on 4 continents. Our team is scattered all around the world as we want to act locally on each market. Vasco is a big international family of nearly 200 people. We celebrate our cultural diversity, as it enriches our perspective, making it possible to comprehend our mission even deeper. Let’s focus on our product now. Vasco language translator is a device that you can always carry with you and use wherever you are. With us, you can talk effortlessly with anyone. We will break language barriers down for you, as our translator devices offer as many as 108 languages.Vasco language translator also offers a variety of cutting-edge features. You can translate voice, text, group chats and more.We are also the only language translator producer that offers free lifetime Internet access for translations. It works in nearly 200 countries thanks to a built-in SIM card. Vasco is also simple to use and intuitive. One push of the button, and you're chatting peacefully around the world. See how easy it is for yourself.
vasco-translator.com (vasco-translator.com) has 183 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 100 reviews with 5 stars · Clear filters
Michael D.
Just started to use my new friend that helps me translate to my customers. I was afraid that it would take me an extended period of time to get comfortable using it- but I was wrong . Kudos! works well and as described.
Kim C.
My rating is based on the easy at which the system operates. Additionally, the purchase and delivery was most efficient.
Traveler S.
I ordered the VASCO Translator Q1. It was packaged well and I received it earlier than estimated. I have used it traveling to Japan and China. The translation works great. I can understand others and they can understand me. I downloaded the languages but also had WiFi usage so there wasn’t any connection problems. The translation was slow but appreciated because without it I would not have received the excellent services. I would purchase this again. I also used the picture translation for menu items. The pictures have limits as every word or phrase wasn’t translated.
D P.
Vasco’s customer service has been exceptional—truly above and beyond what I expected. It’s refreshing to find a company that takes such good care of its customers. I’m heading to Mexico, where I’ll need to order quite a few parts for my sailboat. Even with a decent command of the language, explaining exactly what I need can be challenging, especially when it comes to technical terms. I’m looking forward to having a separate device dedicated to communication and making those conversations easier. Thank you, Vasco, for the outstanding support. It has made me even more excited to put my translator to use!
Charlie L.
So far the device is very accurate. I've tested it a number of times by reading something in English, translate it to German and then read the German back to the device and the retranslation back into English is very accurate every time. That's my main concern and it's doing very well.
customer
simple efficient and fast arrival of the product
Andreea
Edit to change my review following swift reply from Head of Region representative. I was actually impressed by the actions implemented in response to my previous negative experience. The issues noted were addressed proactively and noticeable improvements made and explained to me. Encouraging to see such faith in the actual product and genuinely interested in trying it out. Thanks for giving me the opportunity to see for myself.
Reply from vasco-translator.comAug 26, 2026
Hello Andreea. First of all, I apologize for the delayed delivery and the issues with the return. The delivery method you paid for was the 2nd business day, and the order came in on the 2nd. The warehouse we work with handled the package on the 6th of August, although we constantly monitor shipments and urge them to ship on time. The tracking shows the first delivery attempt was on the 8th, and there were 2 following attempts. Finally, the package was left at the post and collected on the 18th. I understand you were probably already away from home, and if the package had been sent on time, we wouldn't have missed you. Our team always provides a prepaid return label. I am not sure what happened in your case, but we will investigate that. We never charge for the return, so I can only apologize if you felt like you had to send the device on your own. Just so you know, I will check every detail of that case and make sure that it never happens again. We also consider finding a new shipping partner, as our current one is not delivering on time. I am sorry that you experienced this and understand your disappointment. We will soon contact you directly with more information. EDIT: Thank you, Adrea, for letting us prove that it was a mistake, not the standard. I hope you will make many meaningful connections thanks to Vasco!
bob
My experience was excellent
