Alan Lee W.
This is my experience.
This is my experience. Their master account which started at 100K in March, got up to 137K in equity and then started declining. Right now it's at about 95K so it's down around 42K from its peak. As their positions declined, they repeatedly averaged down with larger positions. - As EUR/USD fell, the account repeatedly added larger positions: 0.16, 0.19, 0.22, 0.29, 0.35, 0.42, 0.50, 0.60, 0.72, 0.87, 1.04, 1.25, 1.50, 1.80, 2.16, 2.59, and finally 3.11 lots at 1.13842. Each "lot" is 100K of exposure. At the moment their equity is around 75%. I lost about 2K because I exited when equity fell below 90%. I requested a refund of my $8800 license fee which was denied within 15 minutes of me requesting it. On Oct 13, my demand for arbitration certified letter got to the office in _redacted_ and nobody was there to receive it. Vaultline is a DBA of NexVision Technologies, which is a corporation registered in _redacted_ which you can find it in your contract. Then if you search that state's secretary of state corporate filings for the owner, you can find their registered agent. And if you were wanting to send them some formal mail and prove they received it, that is the address you would use. Per my contract, if I have a dispute, I have to request arbitration with an american arbitration firm whose name is _redacted_ so I filed with them and sent copies to the registered agent. It wasn't very expensive. The basis of my dispute is that the service was significantly not as described and, rather than using any kind of robust risk management, used dangerous martingale-style investment patterns that inevitably blew up. Redactions made to remove anything that looked like an address or a proper name, apart from the name of the entity being reviewed and that of its holding company, after the company apparently objected to me posting the address of its registered agent.