VDLPOWER Reviews | Read Customer Reviews of vdlpower.com

VDLPOWERReviews of vdlpower.com

Energy & Power
Limonite Ave Eastvale, CA, California

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1.5

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Based on 19 reviews

VDLPOWER1.5

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About VDLPOWER

VDLPOWER offers an array of portable power supply solutions, including portable power stations & solar panels.VDL Group, founded in 2007, is a pioneer of research&development, design, production, and a global top-selling lithium-ion batteries company recognized by over 500 million authorized media and organizations, and we have established a comprehensive network of after-sales service system worldwide.VDL’s batteries are widely integrated into the most popular smart devices from top 15 manufacturers of consumer electronics in the world.To fight against of global climate change and the demand for sustainable clean energy, we started out solar generators and solar panels program in 2019.In 2021, we launched "VDLPOWER," a brand that aims to produce high-quality green energy system, which designs to withstand extreme harsh conditions and provide exceptional safety performance.With over 16 years of experience in this field, we have launched the next generation super fast charging solar generators(HS series) and high-efficiency solar panels(SC series). The safety, effectively, and durability features have gained widespread recognition by customer.It is VDLPOWER mission to provide high-quality, safe, and environmentally friendly products. We strictly abide by CE / UL standards, strictly detect and control products to ensure high quality and safety of products.

VDLPOWER (vdlpower.com) has 19 customer reviews on Folks Told, with an average rating of 1.5 out of 5.

Also known as: vdlpower.com
Website: vdlpower.com
Category: Energy & Power
Location: CA, California
Listed on Folks Told: 2026

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VDLPOWER reviews

19 approved reviews, newest moderated first

Tobias S.
Jul 30, 2026
Schriftlich bestätigte 5-Jahres-Garantie wird nicht eingehalten
Powerstation HS2400 (Kaufpreis 1.099 €, September 2023 über Amazon). Am 15.01.2024 bestätigte mir der VDL-Service schriftlich per E-Mail eine Garantieverlängerung auf 5 Jahre; dieselbe 5-Jahres-Garantie war auch öffentlich am Produkt angegeben. Im Juni 2026 — nach 2,5 Jahren, mitten in der Garantiezeit — fiel das Gerät aus (startet nicht mehr, Anzeige dauerhaft 188 %, lädt nicht, Wechselrichter ohne Funktion). Ich habe den Garantiefall ab dem 07.06.2026 sechsmal gemeldet: drei E-Mails blieben unbeantwortet, eine Amazon-Anfrage wurde ohne Antwort geschlossen. Am 16.07.2026 teilte VDL POWER schriftlich mit, Produktion und Verkauf seien eingestellt, man könne „keine Unterstützung mehr anbieten". Meine anschließende Bitte um Garantieerfüllung (Ersatzgerät oder Ausgleich) mit Frist 29.07.2026 blieb ohne inhaltliche Antwort. Stand heute: Eine schriftlich bestätigte, noch bis 2028 laufende Garantie wird schlicht nicht eingehalten. Der gesamte Vorgang ist lückenlos dokumentiert. Ich rate jedem, sich beim Kauf nicht auf die beworbene Garantie zu verlassen.
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Annoyed
Mar 3, 2026
Absoluty Terrible do not use or trust them
Terrible, do not use them and their other company VDLPOWER, EsePower are same company they do not reply to emails there is no customer service, and they do not fulfill terms and conditions of their warranty, they pass the buck onto amazon, their items are discontinued, faulty and cannot be repaired , please be warned against using them
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Urban P.
Sep 5, 2025
Faulty
Faulty, not charging anymore and flashing battery display percent. Not happy with this, pay a lot and use few times with low appliances. Very disappointed.
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Sylvain D.
Jul 17, 2025
Impossible de faire marcher la…
Impossible de faire marcher la garantie, a fuir, une plainte sera déposée auprès du service consommateur !
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Melinda B.
Jun 3, 2025
I purchased this bike from the seller…
I purchased this bike from the seller on amazon November 2024. I had issues by December 2024, and 4 issues since then, this company has no contact number for support, they ignore emails and they have emailed me advising me that they assembled the bike incorrectly which my son was injured on. I have asking for a resolve especially being I have a two year warranty but they are rude with Reponses if they response. I need to look into suing at this point.
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Shaz M.
Mar 28, 2025
Be careful of using this car charger
At first glance, it looks fantastic, but it is not. The plug has a 13A fuse and is labeled as 13A, yet the charger can be set to operate at 16A, which is not safe. It nearly burned my house down!
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Andy T.
Oct 18, 2024
FAULTY
i have a HS2400, after 6 months it stopped charging, and the 3 pin sockets do not work. NO CUSTOMER SERVICE, i have sent emails, FBmessenger and comments on thier facebook page..NO RESPONSE
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Bob G.
Sep 23, 2024
VDL 2400W/2048Wh Power station Portable…
VDL 2400W/2048Wh Power station Portable Solar Gengerator LiFePo4 Battery Camping I got this unit back in jan,2024 Unit brand new , never been used yet, just recharged ones i june. So i try recharge again in Sept. and unit not responsive , i even cannot turn this think On.(Warranty on this unit 36 month) So i try to contact customer service multiple times , and i got no response from company. Worst customer service ,,,actually no service at all.
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