Velvet CaviarReviews of velvetcaviar.com

I love their durable, sturdy case. I have been a customer for a long time, and never had any problems with their cases. They are cute and current. I can't wait to see what else they come up with and who they collab with.

I ordered multiple cases with charms and after a week of seeing that the shipping never occurred, I emailed them. They said “Oh yea sorry that’s because we don’t have the charms after all, so you can wait for an unspecified amount of time or get a refund.” What’s really interesting about this is I wanted those items so badly that I was checking the website hourly for the restock and literally as soon as they came into stock, I purchased them. A notice had not gone out about the restock yet. I was clearly one of the first people to buy them, and they remained on the website for at least a few days afterwards still as showing in stock. How is it then that they they’re saying they no longer have enough of them to fulfill my order? Clearly they’re not filling orders based on the time that you placed the order. I’m so incredibly disappointed. I’ve NEVER had a company go full week without letting me know that the items I ordered somehow aren’t available to ship. Who knows what would’ve happened if I hadn’t message them- I guess I would’ve just been waiting indefinitely.Meanwhile, I already purchased outfits to match these cases for the holidays, so now I’m so incredibly disappointed. Why did it take a week and me having to email them to find out that they sold their stock and didn’t prioritize my order even though mine was one of the first they received?! What a waste of my time. Just know if you place a larger order you may be out of luck, so if you’re going to place any orders with them at all you should probably place a small order. Just know that they may forget to fill it and leave you hanging.

I love Velvet Caviar! They have a ton of really cute cases to choose from. I'd never had more than one case for my phone until I found VC. I bought 4 cases. They're terrific. Not only are they fashionable, but you don't have to worry if you drop your phone, and we all know you're gonna drop it at some point! The raised edge on the front keeps your phone safe if it falls on it's face. Customer Service is very helpful if you have any questions too.

SCAM ALERT! DO NOT BUY FROM THIS COMPANY. I’ve had my new iPhone for over a month now and decided to order a case, chain, and screen protector on October 8th. I even paid $39.99 for FAST USPS International Shipping, expecting to receive my order within two weeks. It’s now October 26th, and the company admitted that my package was lost in transit, yet they refused to issue a refund. Instead, they claimed they would resend the items, but when I asked for a new tracking number, they stopped responding. To make things worse, their most recent “shipping confirmation” email states that international orders take 10–20 business days... even though I already paid extra for faster delivery. So now I’m being told to wait even longer? I’ve requested a refund again, though I doubt they’ll reply. I’m planning to file reports with the FTC, BBB, and also open a dispute with my bank. After checking Reddit, I realized this isn’t an isolated case... many customers are experiencing the same thing. Stay away from this company.

I’ve bought quite a few Velvet Caviar cases over the years, and they never disappoint! Most recently, I got the Orchid Pink case — it’s even cuter in person and feels really well made, just like all the others I’ve ordered. The color is soft and elegant, and even after daily use (and a 2-year-old constantly grabbing it!), it still looks brand new. As a working mom of four (from 13 down to 3 months old), my phone goes through a lot — drops, spills, toddler “photo shoots” — you name it. These cases have saved my phone more times than I can count. They’re stylish, durable, and truly protective. I always order directly from velvetcaviar.com, and shipping has been fast every single time. I’ve never had a bad experience with this company. I get compliments on my cases constantly and always recommend Velvet Caviar to friends who want that perfect mix of style, quality, and reliability.

Love my phone case and side strap! i always have my phone on me and never lose it haha

From the customer service to the quality style and protection of their cases I couldn’t be more pleased. Highly recommend

I’ve ordered from velvetcaviar.com multiple times and have always gotten my phone cases quickly and securely. Their cases are strong and beautiful as well!