verniershop.comReviews of verniershop.com

If I could give this shop 0 stars I would! It took forever to get the chair cushion. Once I got it, it made my sciatica worse than it was before within 10 minutes of using it! I emailed the company right away and didn't hear anything back for 3 weeks. They then respond with, I have to not only pay the return fee but a 25% restock fee to get a refund in 6-8 WEEKS!! Please do not waste your money at this shop!! I have thrown it in the trash where it belongs and it cost me $0. I am unfortunately out the $40 it cost for the product!!

Received an item that was grossely misrepresented. After a few days of trying to reach them in regards to returning they finally emailed me back. They stated “yes we accept refunds but you have to pay for shipping overseas and pay a 25 % restocking fee”! They can send you anything they want and regardless you have to pay fees to return. Had I did what they asked I would have gotten zero back! Had to dispute with credit card company. Stay away from this business

Frauds - Don't buy from these crooks! Not only did Verniershop (not to be confused with a French sunglasses store named Vernier) cheat us on electric jackets we purchased, then their affiliate site, Vonlineshops.com tried to charge us $29.99 on our credit card. Maybe a subscription scam? DO NOT BUY FROM THIS COMPANY! And read the other negative reviews. I suspect any positive ones are not legitimate.

Buyer Beware I'm not a negative reviewer. This will be the first time I've written a review below four stars but they earned their one star rating. On July 30th I purchased two items from them. On August 4th I got an email saying there was a delay and on August 8th I was provided a "Further update on your recent order" email which talked about how I'd get them soon. On 8/9 I got tracking for one item which did arrive the following week. From there I never got any further acknowledgement of the second order. I spent August, September, October, November and now December asking for either the item to be shipped or a refund of that amount. They have no record of shipping the item, no tracking and no argument of why I haven't received it. Every time I email, I'm told someone will get back to me because they have to escalate it but no one ever does. Finally on October 18th I was promised a refund within 1-3 days which never came. Several attempts later, they responded again on Nov 14th saying this would be handled immediately by a supervisor yet still nothing. Lessen learned. If someone shuts off Google Reviews and doesn't have a Facebook account where people can leave feedback, what does that tell you? Avoid at all costs unless you want it coming out of your wallet.

BEWARE OF THIS COMPANY!!! ..... I purchased an air cooler in July 2023 that leaked water badly. After MANY emails I received a shipping label to send it back. FIVE MONTHS LATER I still have not received my refund of $199. Customer service has had many excuses ..... VISA # wasn't right, checking acct bank # wasn't right. Now they won't return my calls. Today they hung up/disconnected me twice. DO NOT DO BUSINESS WITH THE COMPANY!

I bought two as birthday presents for my daughter-in-law and granddaughter. They both absolutely love them and how easy to use they are.

Wow, I normally know how to spot a scam, but after a bit of product research, other sties, the adjustable glasses I saw via an IG Ad seemed legit and a decent deal. I did get these "glasses" in about 6 days...problem is, they are totally fake, cheapy plastic pieces of junk. Nosepiece crooked / off center, arms so think and sharp the hurt your ears, "Lenses" are foggy and don't sharpen focus / vision at all. 1st email to "support at verniershop.com" was never never answered. 2nd email is not going on 48 hours without a reply. OH, and it gets better...as you read thru the Refund / Return Policy, get this: " We offer 30-Day Money-Back Guarantee Return Policy. If you are not happy with your purchase and wish to return an item, please contact us via email or phone call within 30 days of receiving your order to be eligible for a full or partial refund (if applicable). The sale or discounted items are considered final sales and cannot be returned for store credit or refunded to the original form of payment. If the request for a refund is approved, you will be issued a refund minus a 25% restocking fee plus the shipping cost. For Order Return inquiries, please email support @ verniershop.com. Our customer support team strives to respond to all inquiries within 24 hours during our regular business hours, which are Mon-Fri 9 am-5 pm EST. You can also call us at +1 850-403-3534 Monday through Friday from 9 am to 5 pm EST. " so basically, good luck on a full refund!

I bought this detector because seeing my husband constantly watching gold finding shows that I was sure he would love this Christmas gift. I had to really research this to really find him a good product since I don't know much about this