Great
Based on 698 reviews
VersaDesk4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
VersaDesk (versadesk.com) has 698 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
698 approved reviews, newest moderated first
Rachael
Gentleman was able to answer all my questions, and followed up with delivery details, as promised.
Reply from VersaDeskApr 27, 2018
Rachael, We are always happy to assist you! We are glad you had a positive experience with our agent. Thank you again for your purchase.
Matthew P.
I ordered last Friday. Had a business trip this week. Received an email Wednesday a.m. with what I felt like was an incomplete and unreasonable form. Requesting that I sign my right to dispute the charges for the purchase, authorizing the above amount of which there was none and any additional related charges, or my ordered would be canceled in 48 hours. I responded with questions and have no response. I am now looking to see if I was refunded because I will just order a Veridesk if I was.
Reply from VersaDeskApr 27, 2018
Matthew, We apologize for the inconvenience. Some orders require a secondary form of verification due to various reasons. An agent will be in contact with you to further assist you.
Kristi A.
Today is only day 2 with my new VersaDesk but I'm loving it. My back feels so much better already to be able to stand and stretch while continuing to work! I love the set up of it also, I have the 40 inch and have room for my computer screen, telephone, speakers, notepads, a plant, my cell phone and some hand lotion. It's great to have the things I need regularly close by!
Reply from VersaDeskApr 25, 2018
Kristi, We are so happy to hear that you love your Power Pro and that its accommodating everything you need on your desk. Thank you so much for your feedback!
Bobbi B.
Staff were helpful with my questions, and ordering was simple.
Reply from VersaDeskApr 24, 2018
Thank you for the feedback Bobbi. We hope you enjoy using your Power Pro.
PAUL P.
Support sends emails offering their help, but they don't respond to emails unless you look up the phone number and call; then they will go find your email in the support system. The unit does not go all the way down. It goes an inch shy of all the way down. The first unit I received was returned because of this. The replacement was the same as the first. Once I loaded the top with monitors, it went down further, but still not all the way. While in the lowered position - when typing the unit clicks incessantly. Either the cotter pins or pivot points are likely the cause. If I keep using the unit, I will have to find some way to dampen the noise as it is very distracting. In the lowered position, the unit rocks back and forth due to my keyboarding. I suspect if I wedge something under the keyboard tray (since it doesn't rest on the desktop) this will be resolved or minimized. Raising the unit is very slow. When lowering the unit, it tends to bounce a lot - I have three flat panel monitors on the working surface. The working surface feels small, but putting work (papers) up there seems to be acceptable working space so far. I've only used the unit a few days at this point. Overall my expectations were much higher than my experience to date. If support would just acknowledge my questions via email, I may have rated 4 stars.
Reply from VersaDeskApr 24, 2018
Hi Paul, Our customer service agents strive to respond as quickly as possible to all inquiries. We sincerely apologize for the delay in responses. If your request has not been resolved, please contact us at 800-465-1660.
Chuck B.
Not what I expected. With the VersaDesk in the lowest position, the keyboard tray is way too high for sitting when I set it on a standard sized desk.
Reply from VersaDeskApr 26, 2018
Hello Chuck, As I mention before on our previous phone conversation. I will need a picture with a ruler measuring the gap between your table and the Sit-To-Stand power pro. This will allow team to analyse the issue giving you the best possible outcome. At this point, it seems we will be sending you a replacement for all your trouble. Shipping to: Charles Berger 2311 Lawraine Street Marshfield, Wisconsin 54449-3131 I look forward to your reply.
Kelley W.
I love my desk. My back has really healed just standing half a day. I love the choice whether to stand or not. Best purchase I’ve made for myself in a long time
Reply from VersaDeskApr 25, 2018
Hi Kelley, We are happy to hear that your back has healed as a result and hope that you continue you enjoy the benefits of your power pro. Thank you for your purchase!
J.A.
So far a positive adjustment to my work environment. Now I can control the way I want to work....options it's a good thing.
Reply from VersaDeskApr 20, 2018
Dear Customer, We are happy to hear that the Power Pro has made quite a difference in your work environment and that it offers you the flexibility you need. We hope that you continue to get the benefits of the Power Pro for years to come. Thank you for your purchase.
