Excellent
Based on 136 reviews
VeteransLoans.com4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're committed to showing authentic, accurate, honest reviews from real customers. Read VeteransLoans.com reviews here on TrustPilot and see what other homebuyers have to say about their experience with us. VeteransLoans.com specializes in the VA home loan, a benefit for active-duty service members, as well as veterans and their families to purchase with little to no money down or refinance and take cash out. A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS# 1313859. www.nmlsconsumeraccess.org
VeteransLoans.com (veteransloans.com) has 136 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 131 reviews with 5 stars · Clear filters
Donald R.
It is a long and extensive process to complete but Matt and Lois made it a Smooth Process. Thanks Don Roberts
Reply from VeteransLoans.comApr 6, 2020
We are so happy Matt and Lois provide you with great customer service! Thank you Don for leaving us a review.
Jennifer W.
I've heard buying a home is one of the biggest stresses you'll go through. I didn't know how right They were! I can't imagine not having Amber and Abigail helping us. They responded quickly to any questions and went out of their way to be patient with my multitude of questions and crystal clear with the answers. Working with them seemed a lot more like working with friends than dealing with "the mortgage folks." I would HIGHLY recommend them to everyone.
Reply from VeteransLoans.comApr 3, 2020
We are so happy to hear your experience was a positive one! The home-buying process can indeed be a stressful one, but it's wonderful to hear Amber and Abigail treated you well. Thank you for the excellent review!
CGibson
It was a pleasure working with both Katy Via and Garret Hinrichs. We were able to close on my house very quickly. The process was simple and smooth. They responded to questions in a timely manner. I would definitely recommend veteransloans.com to everyone. Thank you for all your hard work.
Reply from VeteransLoans.comMar 16, 2020
We are so happy you experienced a simple and smooth homebuying process! Katy and Garret are an amazing team and we are glad they got you into your new house quickly. Thanks for the shout out and congratulations on your new home!
JOE
I wish I could give you guys more stars. Erin kramer and Kristie head were just amazing. They took care of everything and made the process really smooth for my wife and I. They made our dream a reality and we couldn't be any happier with how everything turned out. Thank you guys for taking care of us.
Reply from VeteransLoans.comMar 16, 2020
Joe, this is GREAT!! We are so proud to know Erin and Kristie knocked it out of the park for you and your wife! Thank you for taking the time to share your experience with us. Enjoy your new home!
Don L.
It was an outstanding experience of a lifetime. A fantastic bound was created with the team of Michelle Huff, Lois Martin and other team members which pulled my wife and I through a somewhat complicated and challenging process which, in the end, achieved our goals. The fun part of our nearly every day discussions was exchanging weather conditions in Missouri vs Florida .
Reply from VeteransLoans.comMar 9, 2020
THIS IS OUTSTANDING!! Don we are blown away to hear you have had an experience of a lifetime! The loan process can bring some challenging, unforeseen complications but I'm so glad you had an excellent team that helped push you toward your end goals. Congratulations on your loan closing! By the way, it's going to rain and be in the low 60's in Missouri today!
Jim
It was a pleasure dealing with both Brandi Reynolds/va and Kristi Head. They made it a simple, smooth and easy to get to closing. I will tell anyone that asks to call them for help. If I decide to do any purchases or refi I will call.
Reply from VeteransLoans.comFeb 28, 2020
Thanks for the shout out Jim! We love the feedback and are ecstatic to hear Brandi and Kristi made your process simple and smooth. Enjoy your new home and please reach out if we can help you again in the future!
Wayne
Karen Goetz and Tanner were always helping me and they busted their backs working for me to get this done. I couldn't be happier! Two experts handled every question that i had and i knew i was in good hands, no not Allstate commercial, i can honestly say that they made this whole thing go quickly and correctly. Thank you both for the job well done!!
Reply from VeteransLoans.comFeb 27, 2020
WOW! Thank you for the stellar 5 -star review Wayne! Karen and Tanner are a great team and we are so glad they made your process quick and thorough. You're in good hands with us!
Charles F.
The entire experience of refinancing my home was with great ease. From the initial call to the final agreement. I can truly say that everyone I talked with, sent emails too, sent documents too or any process that needed attention was simple and easy to do and understand.. I am very happy and would not hesitate to contact these folks if necessary. Thank you for a very enjoyable experience.
Reply from VeteransLoans.comFeb 20, 2020
Thank you for giving us the opportunity to assist you with your refinance Charles! We are so happy you had a smooth and simple experience and appreciate you taking the time to leave us such a wonderful review. Thank you again for the glowing recommendation and support.
