Reply from VETiONXApr 19, 2016
Hi Jeffrey~
Thank you for sharing your feedback with us.
We see you have had your product for about 2 weeks. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Every pet responds differently, some pets start getting relief within a few days, others a couple of weeks, and some 4 to 6 weeks. A pet's age, breed, severity of issue, overall health, diet, supplements provided, and environment they live in can play a factor in this. With that said, what may work for one pet, may not work for another, which is why we do offer a 60 day return on all FIRST orders ONLY. We do hope you give it more time.
In regards to your comment of it being a waste of money, you still qualify for a return, please review our return policy here; https://www.vetionx.com/return_policy.php
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Customer Service Team