Laura G.
Overall works well, could use summary improvement
Vetrec overall does an adequate job of summarizing conversations, although sometimes adds verbage that is unnecessary and makes the summaries confusing

Excellent
Based on 40 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VetRec is an AI-powered veterinary assistant that streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions — all backed by 24/7 enterprise-grade customer support.It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes.VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
VetRec (vetrec.io) has 40 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Laura G.
Vetrec overall does an adequate job of summarizing conversations, although sometimes adds verbage that is unnecessary and makes the summaries confusing
Amanda Catti A.
Super helpful time saver as a busy veterinarian. Still needs some work but is constantly improving and customer service is very friendly and helpful 24/7.
Reply from VetRecMay 11, 2026
Thank you, Amanda! We love hearing that VetRec is saving you time, and we hear you that there's still work to do — that feedback is exactly what keeps us shipping improvements. We are glad to know the support team has been there for you whenever you need them.