VeymaxReviews of veymax.com

The veymax nymph skateboard is a budget-focused board plagued by poor durability and unpredictable control. Its stiff deck offers virtually no shock absorption on rough pavement, while cheap trucks and jerky acceleration make high-speed cruising feel genuinely unsafe. I would not recommend i switched to meepo rover

Oracle wheel kit took 2.5 weeks to get to me and when I tried to put them on my Nymph nothing fit correctly, the pulley's bearings were too wide for the axles and the belts were way too short.

The customer service experience I encountered was exceptionally unsatisfactory, marking it as the most challenging I've encountered in a considerable period. Initially, I submitted a one-star review due to a lack of response regarding a defective remote control. Subsequently, the company contacted me, offering a replacement remote and expedited shipping in exchange for the removal of my review. However, the promised expedited shipping did not materialize; the item remained in China for two weeks and has since been stationary in the United States for five days. Despite assurances of communication regarding the shipping status, no updates have been provided. The proposed resolution of a $20 coupon is inadequate given the circumstances. The company's approach to customer service requires significant improvement. While I initially appreciated the product, the remote control failed upon its first attempt at charging, rendering the product unusable. The apparent lack of concern from the company is disheartening. Effective communication, efficient shipping, and readily available parts within the United States would significantly enhance customer satisfaction and mitigate negative feedback. The current situation has persisted for three weeks, despite the initial promise of priority, expedited shipping. This extended delay suggests a lack of commitment to resolving the issue. This is particularly regrettable as I had the potential to be a strong advocate for the product within my community. However, based on my experience, I cannot recommend this product to others due to the subpar customer service and apparent indifference to customer concerns. It is imperative that Veymax addresses these customer service deficiencies and prioritizes customer satisfaction.

Well for starters its been well past the 2 to 5 business days i was informed it would take to be delivered and today I was notified of my package being delivered yet I didn't receive any package at all ......

This company has made mistake after mistake. It asked me to write this review after i ordered an esc for my roadster x4 that stopped working after 200 miles. Their customer service agent said i should buy a new motor to fix the problem so i paid out of pocket and ordered one through their website. When i ordered the hub motor they sent the wrong one, it would not work at all. So then they resent the correct hub motor. It didn’t work. I ended up diagnosing the problem myself after doing a ton of research and that’s how I realized it was not the motor, it was the esc that was faulty. I ordered the new esc and was offered 50% off the new part but charged $15 extra for shipping. The original customer service agent also called me out of name several times even when i politely corrected them. Overall it’s been a very poor experience with Veymax. I wish i had not ordered the board at this point. I keep hoping the company will make things right but they don’t. Its really sad too considering i live in Los Angeles and skate in Venice all the time on it. I get asked regularly about my skateboard because i absolutely shred on it. I could have been a great ambassador for the company if they had just had decent customer service.

Orderd a remote a month ago. No communication, no tracking no remote.

I bought the veymax merlin last year. It took 54 days to arrive to Canada which was not mentioned before purchasing. The turn around to actually get them to ship the item was over 7 days. So I mentioned that and they said they will include tail lights for free. The board finally arrives and they took the charger out to make room for the headlights. I go back to them and they send me a charger at no cost to me. By then the season is over and it's too cold to ride. This year I start getting the board out and in under 100km I've went through four belts on top of that. The wires are routed so the wheels rubbed through the insulation prompting me to use electrical tape to patch it. Then the esc controller case completely snapped on it which brings me to this purchase. All of these issues and the motors aren't even broken in yet I contacted customer service and was ghosted is I could do it over I would stay away from this company. Overall quality is garbage and no sense of recourse to get my money back. I intend on fixing it then taking a loss to get some of my money back

Can't recommend. One of motor's sized after one week. No response from support. I ordered replace motor from them, no info about shipment after over 1 week despite 1-3 day shipping claim. Again no support response