Poor
Based on 747 reviews
Viasat2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
Showing 307 reviews with 1 star · Clear filters
Dissappointed
Your service was slow to do most everything, despite speeds exceeding 100M/sec. The ping times were always horrible. The solution for streaming buffering was to choose a lower resolution. I got better performance using a phone with a 4G connection tether to a router.
Richard V.
System is slow compared to Starlink. I returned my equipment as part of cancelling my service but continue to be billed. Viasat will not take my call either. Service is terrible and Viasat still collects my autopay. Richard Vint
Michael
The speed of my internet is terribly slow. when i try to report it i get no support!
Mary H H.
We can't never get a good signal or use more than one device at a time. Always has been bad Not just any particular day but always is terrible
Rhoda
I called on Dec 2 to to say my internet was out and how important it was to get it on I haven’t seen or heard from anyone since!!!! I have texted and called the contractor with no response!!! As soon as my payment is due I’m canceling!!!!!😡😡😡😡😡😡
Amalia
Viasat was the only option I had a my temporary living place. No other provide provides service where I'm at. The connection is very poor and slow
Carl
Your service is poor, slow speeds, connectivity is not stable, and overpriced
John
Always slow 40 G package too expensive Date of experience is ALWAYS
