Poor
Based on 747 reviews
Viasat2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
Showing 307 reviews with 1 star · Clear filters
No T.
Extremely terrible service. Unreliable. Random goes down and have to fight to get it to come back on. Slow speeds. I pay for 50. They tell me to expect high 30s, I get 2to3 on average. Overpriced. Extremely disappointed and dissatisfied.
Valued Customer garey V.
To long of cable run very slow no 5g 2.4 only very disappointed Garey Vaughn
Natasha
No one is listening the last two times I called.
Gloria
Technician was nice but did not resolve problem. Adult grandchildren who are more knowledgeable about this than me have tried and still not resolved.
Thomas
Well, for starters you didn’t tell me about the $75.00 installation fee. You also lied about how bad your service is. I was told that I would be able to have service on 4 new 4k tv’s and internet service for my pc. I cannot get service for 1 tv without buffering, and your service will not give me internet service for my pc, even when everything else in my house is shut off. Thanks for wasting my time and money on you. I will be informing everybody and everyone about your services. Have a nice day.
April
My bill went up from 119 to 181 for one .month service
Aaron
My service is horrible out here where I live
Kirstin
Service sucks. Price is high for never being able to actually use the Internet bc it is so slow!!!
