ViasatReviews of viasat.com

Porsche Panamera, parcheggiata, tamponata durante una manovra ( circa 5000€ di danni ) Nessun segnale di allarme crash è pervenuto in centrale. Non siamo stati avvisati del sinistro e non abbiamo potuto vedere chi aveva provocato l’incidente. La società ha negato ogni sua responsabilità e noi abbiamo immediatamente chiuso il contratto. Non torneremo certamente ad essere loro clienti. NON FATE QUESTO ERRORE, STATE LONTANI DA VIASAT !

Il satellitare più scarso che abbia mai provato , prodotti di bassa qualità che costano 40 / 50 euro senza abbonamento funzionano sempre e meglio! Non riesco a capire come mai l'azienda mi faccia pagare un canone annuale di 98 euro e si permette il lusso di fornire un prodotto di una qualità così scarsa... Il 70% delle volte non mi riesce a dire neanche la posizione del mezzo oppure per aggiornare la posizione può impiegarci anche dalle 7/8 ore S C A N D A L O S O!!!!

This is my second review. I ran out of GBs and tried to purchase 10GB more time. My 1st and 2nd attempts were refused because of an undisclosed error. However, on my 3rd attempt, I was successful, but when I checked my GB account I had been charged for all 3 attempts. As my account renews automatically on July 19, any excess GBs are null and void after that date. There's no way I would use 30 GBs in just 5 days. When I tried to cancel 20 GBs I was informed that once added GBs could not be removed and that MAYBE I'd get a $20.00 rebate on my next billing cycle. This RIPPED IT for me. After extensive searching, I discovered that "T-Mobile" has 5G services in my area for only $60.00 per month including "Hot Spot." AND they will pay up to $500.00 cancellation fee to my existing provider. I ordered the system on expedited mail and received it today. I immediately canceled my Viasat account prior to 19 July so I wouldn't be charged for another month.. VIASAT REALLY SUCKS AND IF YOU USE THEIR SERVICE YOU'RE GONNA BE REALLY SORRY........ Don't say you weren't WARNED. I was paying over $220.00 per month and would have had to pay a $300.00 cancelation fee plus other expenses to get the Viasat equipment off my roof and shipped back to them.. T-Mobile saved my ass.

One word….TERRIBLE! I spent 2 hours on the phone regarding our internet service…we were out of the country & our house cameras were all off line. After emailing others with Viasat service it was apparent that Viasat did something with “turning off extenders” causing our service to go offline. Here is the crazy part…their manager (Yerlin) stated company policy is they will NOT provide a 3 week credit since we did not call them until we were BACK stateside….talking to her was like talking to a robot that simply does not care. Think about this, our bill is roughly $120 per month yet she quoted the company policy repeatedly with not a care about keeping a customer…she does not mind and we surely don’t matter….she said we only credit your bill from the time you call, incredibly bad service where a manager apparently has NO authority to do the right thing…shameful. Avoid this company is my advice to you.

Want to reiterate what ALL the other reviews are saying…. All these bad reviews are TRUE. Via Sat takes advantage of the elderly and people who live in rural areas and don’t know they are being charged extortionist prices. My mom has Via Sat and she is charged $90 for 40GB data at “UP TO” 14 Mbps - I live in LA and Cox charges $100 for up to 50 Mbps & 1.2 TERA BYTES OF DATA… that’s 1,000 GB!!!! The only reason they are still in business is bc people who live in the country have no other choice. But with Elon Musks Starlink and other broadband companies expanding to rural areas, Via Sat will hopefully go out of business and we all can get together and sue Via Sat in a class action suit!! Also, for those looking for an alternative to Via Sat, try getting a hot spot through Verizon and use your LTE instead of Via Sat.

I switched to Viasat a couple years ago. At first they were good, when we ran over our limit we still had internet, we couldn't stream movies but my kids could still do their homework. About the last year I noticed my plan was cut down, payment of coarse remained the same $220 a month. And after they hit the low max of 100gb our internet went to bits a second or no internet at all. If you have 5 kids at home all being homeschooled 100gb is nothing. And since they'd cut you down to bits or completely turn it off, I spent many days driving them 30 minutes to town so the can hook to a hotspot to do their homework done. I finally called hughesnet back which is who we had before and is actually $80 a month cheaper to come hook us up again. I called Viasat and told them to shut my internet off on the day my bill is due, they offered to give me $60 a month off for 6 months. After i declined and again told them to shut it off on the first which is when they always charged my card. They turned it off a day early to be funny I guess. With all 5 kids having end of year test today I sat in town all day, right now it's 10:30 pm and the last one just finished his tests. Don't use these people, they have no customer support, when you use their chat you are chatting with someone from India. I've given them $5000 over the last couple years and usually from the 8th of the month we'd be over our limit and no internet and off to town I'd be going

AVESSI LETTO PRIMA LE RECENSIONI NON SAREI CADUTO IN QUESTA TRUFFA. OLTRE AD AVERE AVUTO UN SERVIZIO PESSIMO NEI TRE ANNI DI CONTRATTO, MI HANNO CHIESTO IL PAGAMENTO DI UN QUARTO ANNO, CON LA SCUSA DI NON AVER RICEVUTO LA MIA MAIL DI DISDETTA. PURTROPPO PER UN MALFUNZIONAMENTO DEL PC, IO HO PERSO TUTTE LE MAIL E NON POSSO DIMOSTRARE IL CONTRARIO E LORO NON HANNO ACCETTATO UNA MIA PEC SUCCESSIVA PERCHÈ OVVIAMENTE FUORI DAI TERMINI. TUTTE LE OPERATRICI CON LE QUALI HO PARLATO SAPEVANO BENE CHE I SOLDI CHE MI STAVANO CHIEDENDO IN PIÙ ERANO INGIUSTIFICATI IN QUANTO NON STAVO PIÙ USUFRUENDO DI ALCUN SERVIZIO ED IL VIASAT ERA SMONTATO DALL'AUTO, MA NON NE HANNO VOLUTO SAPERE E MI HANNO FATTO SCRIVERE DAL LORO AVVOCATO CHIEDENDOMI I SOLDI E CONTINUANDO IN QUESTO FURTO LEGALIZZATO. QUINDI SARO' COSTRETTO A PAGARE... CON L'AUGURIO CHE LI SPENDANO TUTTI IN MEDICINE.

A bunch of thieves. I sent my equipment back, have tracking to prove it, and after 3 months, they still took out no equip return fee from my account. Over $300. Called and was told 3 days and get a refund. Nope As internet picks get more popular in US, this company will go out of business