Massimo Dello P.
Credit lost
The service disappeared from London, so that I lost the positive credit I had on my profile.
Bad
Based on 64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ViaVan is powering Europe’s mobility revolution with innovative shared ride technology.
ViaVan (viavan.com) has 64 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
Showing 50 reviews with 1 star · Clear filters
Massimo Dello P.
The service disappeared from London, so that I lost the positive credit I had on my profile.
sally C.
Unreliable, lie about how far away they are so you end up standing around for absolutely ages. Not fit for purpose
Denice S.
£40+ stuck in credit since March 2020. No way of contacting ViaVan. Unacceptable!!
Graham
I have money in credit as they gave discounts about 2 years ago. Old login now doesn’t work, so created a new account…..messaged them twice and no response. What a con!!!
Patricia C.
Money stuck in credit. No response from viavan. No way to communicate and find out how or when to Claim it back.
Js
Money stuck in credit. No response from viavan. Next stop, financial ombudsman
AD
To reiterate what many have already said: money is stuck in credit. There is no way of retrieving it. Scam, scam, scam.
Elis
I have £56 ride credit, however viavan service has been suspended back in Jan due to cov19. I tried to contact Viavan several times on the phone and social media No answers at all