VidnozReviews of vidnoz.com

Reply from VidnozMar 4, 2026

Dear Customer, We hope this message finds you well. We sincerely apologize for any inconvenience this may have caused you. Currently, our product is primarily offered through a subscription model, with the option to include a credits package as an add-on on the basis of purchasing the subscription. Please kindly check the pricing page online. We support a variety of plans with different credit ranges every month. You can also contact us at [email protected] to book a demo, and we can provide you customized plan. Thank you very much for your understanding and feedback. We truly value your support. Warm regards, The Vidnoz Team

Reply from VidnozDec 25, 2025

Dear Customer, Thank you for your feedback. Regarding your concern, we are pleased to provide the following detailed information: 1. Security of Input Information and Prevention of Data Leakage At Vidnoz AI, we utilize encrypted transmission to ensure that your data is protected throughout its transmission and storage. Our stringent access control mechanisms safeguard sensitive information entered by customers, preventing access or disclosure by unauthorized third parties. 2. AI Training Data Usage Policy Please be assured that Vidnoz AI does not use user input data for AI training unless users voluntarily submit specific content for that purpose (e.g., for custom Avatar Lite/Pro or Voice Clones). If customers would like to delete any submitted training data, customers may do so by: - Directly deleting the data through the client interface; - Send a request to [email protected] or [email protected], and we will ensure the relevant data is deleted within 72 hours. - Vidnoz's Privacy Policy and Terms of Service also specify this, and you can refer to the links below: - Privacy Policy: [https://www.vidnoz.com/privacy.html](https://www.vidnoz.com/privacy.html) - Terms of Service: [https://www.vidnoz.com/terms.html](https://www.vidnoz.com/terms.html) 3. Relevant Compliance and Evidence - ISO 27001 Certification: Vidnoz AI has achieved internationally recognized certification for an information security management system, which ensures our data security practices meet industry standards. - Data Storage Compliance: We utilize AWS (Amazon Web Services) for data hosting, located in the United States, and comply with the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) regulations. If you have any further questions, please do not hesitate to reach out to us at [email protected]. Thank you very much for your understanding and feedback. We truly value your support. Warm regards, The Vidnoz Team

Reply from VidnozJul 4, 2024

Dear customer, Apology for the negative experience you've had. Thank you for your feedback. We have conducted comparative tests and made optimizations on the areas that may affect your experience based on the content of your email feedback. If your request is still not met, please contact our customer service staff: [email protected] and we will process your email as soon as we receive it. Thank you for your valuable feedback on vidnoz, we will continue to work hard to make our products better and better.