VINGUYSReviews of vinguys.com

I am loving my feeder. The birds are amazing to watch. I also mounted the birdhouse nearbthe feeder.

I received my Vinguys Smart bird feeder as a birthday gift. I found it easy so assemble and configuration was so simple using the QR code. There is access to lots of frequently asked questions on the Tris Home app and also online chat. I am now getting to know the species local to my area which I am finding very interesting. Looking forward to the summer moths and hopefully more species to watch feeding. Thanks to my Wife for this amazing gift.

What a fun product.

This company is only out to steal our money. I ordered my bird feeder on November 28. Today is December 17. My bird feeder was supposed to have been delivered by December 4. It is still not here. In the emails you have sent me, you blamed the delivery on the weather. That is laughable. There has been one snowstorm and which produced less than half a foot of snow. Laughable. In your website it states that I can get my money back if I send back the item. How can I do that if it was never delivered?

I bought 2 of the handblown hummingbird feeders with solar lights. Within 2 weeks both solar lights stopped working. I'm very disappointed in this product. For $20 each I should still be able to enjoy them. Diane Michel

I emailed four times and never got one response. The system for tracking your item is terrible.

I got the wrong color of hummingbird feeders. First I received one then few days later the 2nd and it was wrong color. Asked me if I wanted 5.00 off. What?? $39.98 I paid for what I wanted and got not that. Well, I guess that is what happens from ordering online from a company I never heard of. 9/8/25.

The customer support is amazing. Not long after installing the feeder a cow reached over the fence and chewed the solar panel. Strange but true. I contacted Vinguys, who sent me a brand new feeder as a replacement. I only asked to purchase a solar panel. Best customer care ever. Thank you