Excellent
Based on 662 reviews
Ambit Energy: VIP Concierge Team4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Christi A.
The process for signing up was well prepared thus the process where quick and smooth
Reply from Ambit Energy: VIP Concierge TeamApr 14, 2026
We appreciate your feedback Christi! It’s great to know the sign‑up process was quick and seamless on your end. Providing a smooth start is important to us, and we’re happy we delivered that for you.
Erica Michelle G.
Customer service
Reply from Ambit Energy: VIP Concierge TeamApr 7, 2026
Thank you for your review, Erica. We appreciate you sharing your experience with our customer service team. If there’s anything more we can do or if you have additional feedback, we’re always here to support you.
Anthony L J.
I'm very grateful for ambit I thought no one would help me, kept getting the runaround, but ambit ,was there and they he.lp me I was set up in one day Thank you ambit.
Reply from Ambit Energy: VIP Concierge TeamApr 6, 2026
Thank you so much for sharing this, Anthony. We’re really glad we could step in and help after all the runaround you experienced. Getting you set up in just one day is exactly the kind of support we aim to provide. We appreciate you choosing Ambit and we’re always here whenever you need us.
Patricio A.
Amazing attention, easy to understand every charge
Reply from Ambit Energy: VIP Concierge TeamApr 3, 2026
We appreciate your feedback, Patricio! Happy to know our team gave you amazing attention and made everything easy to understand. Welcome to Ambit, we’re here for you anytime.
Jan W.
Krista was great at explaining everything and reviewing the best plan to switch my energy.
Reply from Ambit Energy: VIP Concierge TeamApr 2, 2026
Thank you so much, Jan. We’re glad to hear Krista was able to clearly explain everything and help you find the best plan for your energy switch. We appreciate you taking the time to share your experience and we’re happy to have you with us.
Pavel N.
I appreciate the opportunity. I had previously invested all my money on prepaid lights. I'll do my best to be prompt with payments.
Reply from Ambit Energy: VIP Concierge TeamApr 1, 2026
We’re happy to hear the $0 down made things easier for you, Pavel. Thank you for trusting us, and for your commitment to being prompt with payments. We appreciate you and we’re here whenever you need us.
Chanel C.
Quick and easy.
Reply from Ambit Energy: VIP Concierge TeamMar 30, 2026
Thanks, Chanel! Glad to hear it was quick and easy. We’re always here if you need anything else.
Madison H.
I love how the lights work I love it it’s everything affordable it’s the right plan
Reply from Ambit Energy: VIP Concierge TeamMar 25, 2026
Thank you so much for this amazing feedback, Madison! We’re thrilled to hear we’re one of the best companies you’ve worked with and that your plan is affordable and working exactly the way you hoped. It means a lot that you’re loving the service.
