Great
Based on 233 reviews
Viperatech4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vipera is a premier source for selective, highly sought-after electronics and cutting edge technology solutions catering to the digital advertising, cryptocurrency, A.I. processing, corporate I.T. and PC gaming industries.
Viperatech (viperatech.com) has 233 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
233 approved reviews, newest moderated first
TS
Transaction and help with sales needs was helpful and fast. Shipment was fast. Technical support was super helpful when I had questions about setup.
Reply from ViperatechMar 24, 2022
Hello Tel, thank you very much for the honest feedback. It is greatly appreciated and wishing you all the best! Thanks!
Marie Laure P.
I ordered an antminer L7 from viperatech, material well received! I recommend this company!!! they are very serious and reliable j'ai commander un antminer L7 chez viperatech, materiel bien recu! je recommande cette entreprise!!! il sont trés serieux et fiable
Reply from ViperatechMar 8, 2022
Hello Marie, thank you for the honest feedback! We truly appreciate your business and wish you all the best with your miner. Looking forward to serving you next time. Thanks!
Rudy A.
Is Viperatech a scam website?? I hope not. To the Vipera guy reading this here - my Order #7602 for an Nvidia GPU CMP170HX was placed on January 4, 2022, and until now, March 1, 2022, still undelivered. Nvidia CMP170HX seems to be a problem; they offered a swap at their website. I agreed to swap the Nvidia GPU with 3 AMD BC-160; am still waiting for the delivery. I am crossing my fingers that they are not scammers. Update: At the Viperatech website, as of today, March 5th, 2022: "AMD XFX BC-160 74MH/s 150W 1272 in stock" Now, they are supposed to ship only 3X BC-160s to me to swap for the unfulfilled order of Nvidia 170HX GPU. And they have over a thousand of these AMD GPUs "in stock"!! Well, their latest promise through this Trustpilot.com website is March 9th delivery to me "before noon". Let's wait and see. And then I will amend further this review. Update #2: Vipera, through DHL, delivered the 3x AMD BC-160 last Monday, March 7th, 2 days ahead of the March 9th schedule. I appreciate it. The GPUs have been under test for a couple of days now and seem to be performing within my expectation. So, I'd say they are acceptable. Only one minor issue left - how they will handle the refund of the small difference between what I paid for my original order of Nvidia CMP-170HX and the current price of the AMD BC-160. Conclusion: Viperatech is a legitimate online commerce business. They just sorely need an improvement in their after-sale customer support and communication - better responsiveness and transparency.
Reply from ViperatechMar 2, 2022
Hello Rudy, I hope you are doing good today! Thanks for leaving your message. Your items shipped yesterday from China and are set to be delivered to your delivery address on the 9th of March before noon. Your service rep is sending you all your tracking information today so that you can see and track where your parcel is and follow along on its journey. I'll take a moment to apologize that we were unable to fulfill your original order of the CMP170HX and I hope you will be satisfied and happy with the 3x BC-160's that you agreed to swap out for. Let me know if you have any more questions in the meantime. Also, it would be very appreciated if you are able to amend your review to reflect more accurately the business we offer. Thank you Rudy.
Keith O.
Solid company. I ordered 5 ASICs to a friends house while I was out of state for work, and everything arrived within 2 weeks. Separate shipments due to some customs delays in the US (2 got stuck in LA for a few days) but nevertheless they all arrived via DHL while I tracked the delays. They are currently up and running as advertised. Expect to receive a Purchasing Agreement from them. Initially had some issues with PayPal (likely on my end since it was a new account), so I ended up wiring the payment with no issue. Reckless? Perhaps...however, the fact that they have an active PayPal account and offer that as a payment method assured me that they are legit - and they are. Suzanne, Maggie and Mark were all very helpful whether it was over the phone or via email during the process. I'm not sure why there are 1 star reviews with people claiming they're scammers. They aren't. I'm planning to make another order with them, and recommend for anyone that might be skeptical of some of the competitors out there.
Reply from ViperatechFeb 21, 2022
Hello Keith, Thank you very much for your honest feedback. We greatly appreciate your review and want to thank you for your business. As for the 1-star reviews you mentioned in your feedback, this is a smear campaign that has been attacking our credibility over the last 4 weeks. We receive a 1-star negative review every day and have to go through the 3-5 day review process with TRUSTPILOT team to legitimize the review. Not a single one of the 1-star reviews so far has been legitimate and after 3-5 days they are all taken down by the trustpilot team. Thank you for doing your business with us Keith, we are looking forward to serving you next time. Sincerely, Robert
Nelson B.
Nowadays there are not many reliable suppliers of hardware; VIPERATECH delivery new fresh hardware with manufacture warranty even while mining. Not even mentioning ASICS whim.. products are good, new, verified label from manufacture and full delivery even if some shipments are long. But the world always have been like this late.. So if you’re looking for mining hardware… just call VIPERATECH!
Reply from ViperatechFeb 17, 2022
Hey Nelson, thank you very much for leaving your honest feedback. We deeply appreciate your review and can't wait to serve you next time. All the best!
DON K.
Update; they got in touch pretty much immediately to say there was an obvious error on their part. I asked about delivery and the were as informative as they could be under the circumstances (stock shortages for GPU with everyone, including them). So I've amended the review back to reflect reality to date. I'll update further re delivery etc. Thought they were pretty good initially then they started sending me somewhat threatening invoices/letters multiple times for items I had paid in advance for.
Reply from ViperatechFeb 8, 2022
Hey Don! Thank you for leaving your review, My names Robert, I want to apologize for the amount of emails you received yesterday regarding payment, we had a technical issue but I know that's not a good excuse. Please accept my apologies and condolences for the interruption of your day. We'll keep in touch regarding your orders status, and if you need anything please don't hesitate to reach out. Thank you
AH
Vert Quick expedite. All received goods in perfect condition I recommand
Reply from ViperatechJan 26, 2022
AH, thank you so much for the kind and honest response! all the best to you!
Alan
Super legit Will use again
Reply from ViperatechJan 19, 2022
Thank you very much! All the best to you!
