VIP OutletReviews of vipoutlet.com

I was looking for a specific item, and I found it on VIP Outlet at a great price. Processing the order was quick and easy. Shipping was super fast. Packaging was nicely done, and my item arrived in perfect condition. What's not to like? I'll be a customer from now on, thanks again for the excellent experience!

This is the SORRIEST company to ever order from, they never provided me with my order just kept giving me the run around on it they are full of apologies but I think that is their practice to be able to rip you off. I am going to contact the Better Business Bureau and report this company to I screenshotted all of my communications with them so i can have proof of there practice of business.

Buyer beware! This is not the same VIPoutlet from Rogers Arkansas. They are now located in Florida, and they are acting like they are going out of business. They make no effort to refund the garbage they sell (they used to sell good quality used products). Now, they string the customer along saying the return will be processed on 2-7 days over and over again until your time to get a refund had run out. Then they lie in their responses here and at the BBB website. They used to have an “A” rating at the BBB. Now it’s almost an “F.” Read the reviews here, reselleratings, and the BBB. EDIT: VIPOutlet is still lying and trying to get out of paying the refund. VIPoutlet has refunded only 2 of the 3 items. Canon camera - Defective - $138.31 (refunded) Kodak camera - defective - $34.49 (refunded) LG 2.1 soundbar with subwoofer $99.99 (NOT REFUNDED) I have been back and forth emails and calls with them trying to get the refund for 99.99 plus tax but they keep saying they will refund it in 2-7 days, or recently they’ve been saying it was already refunded. Obviously it hasn’t been, it’s only the two cameras that were refunded. Edit 2: As is plainly evident, VIPOutlet is not taking the situation seriously, and is openly mocking me by dragging random purchases from prior orders into the dumpster fire of a problem that they’ve created. Now, they laughably are requesting me to send to them items from disparate orders that have nothing to do with the order in question. Despite having numerous emails of them acknowledging their folly, they have turned to fire-bombing as a retaliatory method - ostensibly for me reporting them to the BBB. It’s a sad state of affairs, and their behavior of late begs the question - is Putin the new owner of VIPOutlet? Because fake news doesn’t hold a candle to the fake sincerity and fake refunds that Vipoutlet represents with their fake products. Edit: so I finally got refunded because it was a purchase through Amazon buyer A to Z protection. And not only did I get the soundbar refunded, but Amazon refunded me the entire purchase price for having to go through all that. On a side note, I have since made large purchases through vip outlet on eBay (couple iPhones) and those purchases went fine. Ebays buyer protection is rock solid, I’d advise going that route over vip outlets website. But Amazon was awesome for handling that.

better condition than the described.

Excellent Experience Item better than described, excellent chat customer service, competitively priced.

This place is an absolute joke paid for extra shipping on a tablet i got from them disnt get here on time refused too give me my money back for shipping and then i get the product to find out it is a piece of crap camera so blurry i cant even see yourself touch buttons are screwed up color sucks pathetic i want my refund

I not sure how I found VIP Outlet but I’m glad I did. Great deals, fast delivery and excellent customer service, I will shop with them more frequently now that I’ve found them! Keep up the great work and you have a customer for life!

Glad I found VIP Outlet! They had an item I had been looking for (Mi Band 4) at a great price. The order process was quick and easy, email communication was great, shipping was prompt, and the item was received exactly as described. I'm gonna be keeping my eyes open on VIP Outlet for more deals in the future.