Ronnachai S.
good service
good service
Reply from Vivid RacingMay 24, 2024
Thanks for the 5 Stars!
Average
Based on 827 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Vivid Racing (vividracing.com) has 827 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
827 approved reviews, newest moderated first
Ronnachai S.
good service
Reply from Vivid RacingMay 24, 2024
Thanks for the 5 Stars!
Ahmed A.
Nick Wilson was a great help. Helped me find the exact parts I needed for my vehicle and was able to provide me a better overall experience including a better price. Highly recommend vivid racing !
Reply from Vivid RacingMay 24, 2024
That's stellar, Ahmed! We're thrilled Nick could give you the expertise and value you deserve. We'll pass along the praise to Nick - he'll be pumped to hear it! Vivid Racing is always here for your performance needs. Thanks for the review!
Robert B.
Always professionalism when ordering and speaking with the people over at vivid racing.
Reply from Vivid RacingMay 24, 2024
Thanks for the kind words, Robert! We appreciate you recognizing our team's professionalism. Vivid Racing is always here to provide top-notch service whenever you need it.
Jorge M.
Great communication, responded very fast and transparently
Reply from Vivid RacingMay 24, 2024
That's awesome to hear, Jorge! We appreciate you noticing our communication efforts. Fast and clear communication is key Thanks for the review!
Vick A.
Jorge was very pleasant. Helped me with so much just in a simple conversation. Great company and great service. Thank you again.
Reply from Vivid RacingMay 24, 2024
Sounds like Jorge crushed it, Vick! We're thrilled he could help you out. Vivid Racing is always here with knowledgeable reps and awesome service. Thanks for the review!
Rob G.
The item I ordered was out of stock and wouldn’t be available for an extended period of time. I was offered a comparable replacement and the item was promptly shipped out to me. Very courteous and communicated very well both over the phone and via email to ensure I was happy with the replacement item and that I would be credited the difference in cost. I would definitely order more items from this company. Excellent follow through and customer service. Thank you so much.
Reply from Vivid RacingMay 24, 2024
Absolutely, Rob! We truly appreciate your understanding about the stock issue with your original order. It sounds like our team did a great job finding a suitable replacement, keeping you informed throughout the process, and ensuring you received a credit for the price difference. That's exactly the level of service we strive for at Vivid Racing, so your feedback is fantastic to hear. We look forward to helping you with your future performance needs!
Brandon M.
Excellent customer service. Great prices. Website easy to navigate with an amazing amount of selections!!!
Reply from Vivid RacingMay 24, 2024
That's a fantastic review, Brandon. We appreciate you mentioning our service, prices, and website. We're always working to make Vivid Racing the best one-stop shop for your performance needs! Thanks for choosing us!
Matt I.
Had to up-date an order and Daidrian did a great job in tracking it down and up-dating so I got the correct size. They answered the phone and took care of the issue and re-sent a confirmation to validate that the new size was being ordered.
Reply from Vivid RacingMay 24, 2024
We're happy to hear he got you the perfect size and that Daidrian kept you informed! Thanks for the review, and happy riding!