Excellent
Based on 389 reviews
Vizilok4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
Son N.
Called customer service for help to buy replacement part, indicator C3F. He helped me immediately locate parts. Part break frequently. I recommend to put a flat plastic washer to prevent plate wear.
Reply from VizilokNov 27, 2024
Thank you for the observation and advise!
Mark W.
I had a number of questions and the customer service team was very prompt in helping me get answers to my questions.
Reply from VizilokNov 21, 2024
Thank you for your feedback :)
Scott R.
customer service rep was excellent
Reply from VizilokNov 7, 2024
Really appreciate it!
Ricardo R.
Customer service was great. Only thing we would have preferred is if the biometric door lever assembly had the square backing option.
Reply from VizilokNov 7, 2024
Thank you for your feedback.
JT
Customer service was quick to answer my concerns. They were very helpful in understanding that my broken product was only a month out of warranty and they honored the warranty and shipped me a replacement right away. While I'm not happy with the fact that my door handle broke, customer service was easy to contact and fast to respond.
Reply from VizilokOct 30, 2024
Glad we could assist you :)
Myron P.
good stock!!
Reply from VizilokOct 30, 2024
thank you!
Tom C.
The ordering process is easy. This is for an order I have not received yet, but my past experience is that the products are good quality and the customer service is good.
Reply from VizilokSep 19, 2024
Thanks Tom!
Calvin B.
Easy to order with prompt responeses.
Reply from VizilokSep 12, 2024
We do our best!
