Excellent
Based on 488 reviews
VortexHaus US4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You're here to see if this is real. Fair. Here's the scoreboard: 37,236 units shipped, 4.8★ on Trustpilot, and most of these reviews are from people who were skeptical first too. What makes us different: small tool, serious power, runs on the Makita, Milwaukee, and DeWalt batteries you already own. We're a US & UK based team that obsesses over quality — every unit is vetted and QC'd before it ships. Backed by a 90-Day One-Pull Test Drive and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you'll see the pattern.
VortexHaus US (vortexhaus.com) has 488 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 433 reviews with 5 stars · Clear filters
Tim B.
I've had a bad experience, i had 2 vortex haus break on me, the amazing thing is the owners after a brief inspection via video have issued me a replacement each time, very good customer service and the product is very impressive, i just hope it doesn't break on me again.
J. A.
Great product! Perfect for drying off the car. Had an issue with the first one I purchased and they quickly sent out a replacement. They stand behind their product.
Eddy C.
I was very happy with my unit until it broke. Must have been a glitch, because my son got the same one at the same time and his is still working fine. As it was still under warranty, I contacted the company and they promptly send a new one. Diane was friendly and no fuss. Problem solved after first email.
Ian
The customer service is excellent. I had a problem with the first one and they dealt with it and replaced it very quickly. It’s a great product. Great for leaves in the garden and drying the car. It’s very powerful so you don’t get a huge run time with a 4ah battery so worth having a spare or a larger capacity battery.
Bart Z.
The Turbo Jet DB 3.0 works great. The unit is not too heavy or loud, and moves air efficiently. I use Makita 5.0aH 18V batteries, and one fully charged battery dries a freshly washed station wagon. Fairly pleased with the investment
Tony
The team at Vortex Haus has been amazing from start to finish! I originally came across the product on social media and instantly wanted to learn more. After checking out their website and getting all my questions answered, I went ahead and placed my order. Shipping was quick, and honestly, the product blew away my expectations. It has completely replaced my gas leaf blower, which I never thought would happen. You can tell this brand genuinely cares about quality and customer experience. I’m beyond impressed and officially a customer for life.
James
The Turbo Jet DB 3.0 is amazing! I find myself using it all the time for all sorts of applications. It doesn't disappoint!
Holly
Great product, super powerful
