Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About us.vtoman
Global Innovation in Lithium-Ion TechnologyVTOMAN is a pioneering global brand at the forefront of lithium-ion battery technology, specializing in R&D, precision manufacturing, and omnichannel distribution of cutting-edge energy solutions.Our mission is to empower modern lifestyles through intelligent, sustainable power systems that transcend traditional boundaries.Smart Solutions for Every JourneyCrafted for versatility and environmental consciousness, our ecosystem includes:▸ Ultra-Portable Power Stations - Silent, emission-free energy for outdoor adventures and emergency preparedness▸ Next-Gen Automotive Tools - High-performance cordless systems engineered for automotive maintenance efficiency▸ Innovative Car Accessories - Eco-conscious utilities designed to enhance driving experiencesDriven by Global ExpertiseOur multinational team unites visionaries in battery science, IoT connectivity, and user-centric design from Silicon Valley to Shenzhen. This fusion of global insights enables us to deliver breakthroughs that prioritize:▸ Safety - Rigorous UL/CE-certified quality control▸ Intelligence - IoT integration for remote monitoring and smart energy management▸ Sustainability - Eco-friendly materials and recyclable packagingEmpowering Progress, Simplifying LifeVTOMAN is more than energy storage - we engineer freedom. By transforming raw power into user-friendly solutions, we enable seamless transitions between work, exploration, and everyday resilience. Join us in reimagining what's possible with clean, intelligent energy.
us.vtoman (vtoman.com) has 373 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
Thank you very much for your comments. We will work harder to make both our products and services better! Feel free to contact us for any questions. Wish you a happy life!
RL
Roni L.
❌❌❌BEWARE❌❌❌ I was sent a faulty jump…
❌❌❌BEWARE❌❌❌ I was sent a faulty jump 600 X to review for them and when I explained to them that it was a faulty unit and offered to send it back to them they told me oh well they called me a liar keep in mind I have Jacari that cost thousands of dollars I have no reason to lie and then was abused from whoever it is that is their sponsor that says we don’t accept refunds and treated me poorly so beware of this company the reviews are low for a reason ❌❌❌❌
Reply from us.vtomanMar 30, 2024
Hello, please provide the order number, we will find the after-sales to verify clearly, if the product is indeed a problem, we will help you deal with it.
MS
Maine S.
Well..I never received the item.
Well..I never received the item.. so can't really review it.. money was charged to my card so I paid for it.. contacted the company and they Said they'd send another.. but haven't gotten it or haven't received any notification that it has been.. It's been two weeks..I was even waiting to fill this out because I wanted to give them a chance.
I even offered to pay for another at the sale price I got the original one at..
Reply from us.vtomanMar 30, 2024
Hello, VTOMAN will not allow this to happen, please provide us with the order number and we will check it for you.
MT
moseyo T.
Unit looks legit to me. Haven't tested the inflator and car battery charging but unit looks legit brand new.
I bought the product vtoman x7 car battery boster with inflator. I am here in canada so i ordered it using their "canadian site." I tried looking for vtoman x7 on amazon canada (amazon is really good, the delivery is quick) but its not there. On amazon usa its there but its very expensive plus you need to pay shipping and or customs duties, so i ordered using their canada website to avoid such costs. I got worried at the start becuase on my credit card, the purchase city was listed as in france? Like really? If you research vtoman is based in hongkong so im confsufed. Anyway web order took about 8 days to arrive at my house via ups. Their warehouse (good kang logistics) is from ontario and they shipped it to my British columbia province. No duties paid. I open the package it looks legit brandnew. I havent tested the booster or inflator yet. Just the flashing lightm lol. It works so thats good. I tried the air inflator and its kinda noisy lol. I used the included charger to charge the unit as the manual says charge it first. Its 3 bars upon receipt but i will fully charge it. Im liking this toy, looks good and built quality is a solid 3.75/5, was it overpriced at $169? Im not sure, the noco gb75 is more expensive and it doesnt have an inflator.
Reply from us.vtomanApr 1, 2024
Hello, thank you for your purchase and for such a heartfelt review. I will get back to the company regarding the logistics as well as the price. You can contact our after-sales department at [email protected] if you have any questions. Have a nice life!
MS
Martin S.
negative Erfahrungen von Produkt bis Service
Leider ganz schlechte Erfahrungen gemacht.
Powerstation war nach weinigen Monaten bereits defekt.
Habe den Artikel auf Garantie zurückgeschickt und nach 4 Wochen immer noch keine Rückinfo wann ich mit Reparatur, oder Ersatz rechnen kann.
Keine Reaktion auf Mails...
Service gleich NULL!
Bitte beachten vor dem Kauf.
Reply from us.vtomanMar 30, 2024
Hello, please provide the order number, later will have after-sales personnel to contact you!
NA
Nathan
Avoid like the plague
Purchased two items from VTOMAN. I purchased their Jump 1000 model and their extra battery bank, I bought it for emergencies, power cuts, that sort of thing. I've only had to use the unit twice, and after using it, charged it back up to 100% and stored it safely under my bed.
Recently I had a power cut and brought out the unit to power some essentials, only to find the unit was completely dead. I thought the battery might have died, but found that strange since it was 100% charged only the previous month. I put the unit on charge, the screen didn't light up, but nonetheless I left it on charge overnight. The unit is completely dead.
Luckily for me (I thought), VTOMAN advertise a 24 month warranty, and given I'd purchased the unit May last year, I was well within my warranty period.
This is where the problem starts, the company have COMPLETELY blanked me. I've messaged them on their official eBay store multiple times, phoned their helpline who informed me they'd create a ticket (nothing heard since) and I've emailed their support email, to which I've received no response.
It seems VTOMAN don't intend to honor their warranty.
I had only used the unit I bought a total of twice since I purchased it, so it shows to me that they're sending out defective, low quality units and ignoring consumers when they break.
If you want something that works, and want a company who will help you when something goes wrong, then avoid VTOMAN like the plague.
I'm now having to go through my bank to claw the money VTOMAN have essentially stolen from me and left me with a useless paperweight.
eBay order #: 01-10037-97891
Reply from us.vtomanMar 30, 2024
Hello, I'm very sorry to hear that, please provide us with your order number and we will contact eBay staff as soon as possible to verify your situation and provide you with a solution!
MB
Marinko B.
Vtoman Powerstation
Ich möchte euch informieren, was alles in Zwischenzeit passiert ist.
Nicht viel, oder besser gesagt nix,nada 0. Langsam kommen Tagen mit viel Sonne und man kann Powerstation laden mit solar Panel, aber wie wenn Ding defekt ist.
Reply from us.vtomanMar 30, 2024
Hello, please provide the order number of your purchase, we will contact the staff of the relevant platform to help you deal with! Thank you.
NO
Noel O.
This was the worst company I ever dealt with
This was the worst communication from a company ever.
I purchased power station from them add said they ship worldwide.
After excepting. My order they informed me they do not ship to ireland and I shoud cancel my order on ebay I declined and gave them a UK address once again they informed me they do not ship to UK and if I had a German address they could deliver it there . Then after I complained to ebay they cancelled my order .
Reply from us.vtomanMar 30, 2024
Hello, we are very sorry to bring you a bad shopping experience, please provide your order number, we will contact eBay staff to verify the specific situation and give you a satisfactory answer!